I bought a JOY vacuum at a discount retailer. Have the receipt but over 30 days so don't want store credit.
Attempted to use it twice, its defective, DANGEROUS and best described as a piece of junk.
It doesn't pick up anything, it heats up to the point you almost get burned just touching it.
It shuts off after 2 minutes and then after 1/2 hour turns back on all on its own. Called Joy Mangano company to return it and not one, not two but three reps gave me the runaround and then HUNG UP ON ME.
Appalling customer service and they are owned by HSN but hide behind a veil - nobody takes responsibility.
Reason of review: Bad quality.
Monetary Loss: $30.
Preferred solution: Full refund.
Location: 2060 9th Ave, Ronkonkoma, NY 11779, USA
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