Home Shopping Network Reviews and Complaints
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0
ISSUES RESOLVED
188
TOTAL REVIEWS
$81.7K
CLAIMED LOSSES
$1.2K
AVG LOSS
28.8K
PAGE VIEWS
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Cons
- Customer service not helpful at all
- Refund policy
- Quality of stand mixer
Pros
- Flex-pay
- Terms of my purchase
- First year of support was excellent
Latest review first
- Latest review first
- Most helpful reviews first
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Product:
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Home Shopping Network - Fraud
It’s been 8 days and no order has been ship but my credit card was debit. Order 21816. They are out of compliance according to their rules
Review
Service
Home Shopping Network Shipping Service
Reason of review
Order processing issue
Home Shopping Network - Finally
Tried 3 weeks to reach rca about new tablet that didn't work. Nothing. Tried sending it back to return label but finally yesterday,talked to human. My trouble is fixed. Thnks
Review
Product
Rca 10 Tablet
Home Shopping Network - I love HSN
I'm not sure why I received this because I have never had any complaints about HSN. They have always been reliable and easy to work list
Review
Reason of review
Good quality
Three months ago we purchased a new home and updated our shipping address. HSN now refuses to sell to us because someone previously living at this address did not pay their bill. It did not matter that my account was paid in full with an excellent payment history...
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Review
Service
Home Shopping Network Customer Care
Pros
- Products
Cons
- Being refused service
Reason of review
Refused service
Preferred solution
Let the company propose a solution
Home Shopping Network in Pittsburgh, Pennsylvania - Wonderful experience.
Everyone was awesome. I returned a producy with ease. I have ordered many products and am very happy woth the service I have experienced. Thank you.
Review
Oct 2015 Purchased 17 inch Touch Screen HP Laptop Computer $699.00 Warranty is suppose to cover spills and drops, had spill damage called hsn/Asurion send laptop to hsn/Asurion they sent me an email stating laptop was repaired,received laptop, wasnt repaired,call...
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Review
Reason of review
Warranty issue
Loss
$699
Preferred solution
Full refund
8/16/18 at 11:47am PST Called after seeing Coleen Lopez in cute tunic top 617-462. C/S person was fabulous and helped me find the item. She was wonderful she even helped me figure out the color and size. I placed my order and it was confirmed. I continued to watch the...
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Review
Received a letter from HSN telling me they were closing my account & I can no longer buy from them. WHY!!!, Its not because I did not pay my bills, I have excelent credit ratings, one of the women that works for the bank that HSN has their credit cards thru called them...
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Review
I bought a JOY vacuum at a discount retailer. Have the receipt but over 30 days so don't want store credit. Attempted to use it twice, its defective, DANGEROUS and best described as a piece of junk. It doesn't pick up anything, it heats up to the point you almost get...
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Review
Product
Joy Mangano Vacuum Cleaner
Reason of review
Bad quality
Loss
$30
Preferred solution
Full refund
I placed an order on line for a telephone and a 2 year protection plan. on June 6, 2018, no email was sent to me to say when it would be shipped but, they had my money, $107.20 I called on June 8,2018 and was told that they "did not have my email address on my profile...
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Review
Cons
- No comfermation of order sent and no tracking info sent to me
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
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