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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

COINS NOT SHIPPED

ORDERED TWO TYPE 1 MS70 IN THE SPRING AND WAS SUPPOSED TO HAVE TWO MS 70 TYPE TWO COINS WHEN THEY GOT THEM HAVE CALLED FOUR TIMES IN JULY AND AUGUST AND EACH TIME THEY HAVE BEEN SHIPPED FOUND OUT YESTERDAY THEY HAVE NOT BEEN SHIPPED AND IF I STILL WANT THE COINS THEY ARE NOW DOUBLE THE PRICETH

User's recommendation: DON T BUY ON AUTO SHIP.

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ID
#2842205 Review #2842205 is a subjective opinion of poster.
Cons
  • Not shipped and not notified it wastold were shipped
Preferred solution
Let the company propose a solution

Finished

My 4 daughters will never shop at this hellhole again. I have destroyed their cards. You are all a bunch of cowards with no backbone. Real chumps

User's recommendation: Don’t shop.

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ID
#2397480 Review #2397480 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Trying to purchase a telephone ear buds

My card was declined don't know what reason
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ID
#2246947 Review #2246947 is a subjective opinion of poster.
Location
Chula Vista, California

Returns are not credited. Your out of money if you return

Hsn. Still charges customers. For items they mail back. They always blame the postal service. There not good company. Shop at shop hq.

User's recommendation: shop at hq.

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1 comment
#1928443

That’s why I stopped buying from them and QVC. I think both companies are crap.

ID
#2096407 Review #2096407 is a subjective opinion of poster.
Cons
  • Paying for return shipping when its their fault
Loss
$50
Preferred solution
Full refund
New Reviewer

Orders taking too long!

Orders are taking way too long to get you're order. The quality has gone down also.
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ID
#2061963 Review #2061963 is a subjective opinion of poster.
Pros
  • Flex pay
Cons
  • No comfermation of order sent and no tracking info sent to me
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Checking on my order

you all listed a Coleman hot tub for $9.99 free shipping I place the order for three the order went through they overcharged me and messed up my whole credit card account in bank account up . now I can't contact anyone and no one will call me back my contact number is email lamontymodels@***.com. I have nothing pertaining to my order after you took all this money actually off my credit card. 100$ . false info an is a big scam an no way to contact no one about order or product

User's recommendation: Not to buy . The prices are not true an there is no way to make sure your order whet thru after you buy something an then it's not the listed price.

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ID
#2060168 Review #2060168 is a subjective opinion of poster.
Product
Coleman Hot Tub
Pros
  • Terms of my purchase
Cons
  • Lousy 1st and last order
  • Customer service not helpful at all
  • Lack of info about my account
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Need to return an item

I brought a mattress set from your company . It is falling apart already. The form is buckled up I brought this last year from your program. It is very uncomfortable.!!!

User's recommendation: Dont buy until you tryl.

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ID
#2052031 Review #2052031 is a subjective opinion of poster.
Pros
  • Never had a problem befour
  • Never had a problem before
Preferred solution
Full refund

Account issue

They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking why my account there was closed, they said I owed for purchases and for approximately 4 years have asked QVC to send me documentation of purchases, so I can pay for any of the purchases I've made and haven't received them. QVC also stated that I have 7 different accounts which I have disputed. What Bull S_ _ _ . QVC if they what the issue resolved get off Your A_ _es and send the documents.

User's recommendation: Don’t buy from QVC, HSN, EVINE......

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ID
#2036756 Review #2036756 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never got item

Where is my item Cost$23.94 So please send item asap
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ID
#1943180 Review #1943180 is a subjective opinion of poster.
Loss
$24
Preferred solution
Apology

Cracked case

Bought fire tablet with caseable the case I talked to HSN told them about the case is cracking they told me I have to contact the company to get it replaced

User's recommendation: Too much headache.

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ID
#1893222 Review #1893222 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

Dont buy unless have time on your hands- your order will not come in timely fashion

ordered on 2/6/20 its now 2/13/20 and order has not been shipped.
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ID
#1791789 Review #1791789 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Deliver product or service ordered
Everything goes along smoothly until something needs to be returned to them and then it all blows up in your face. The worst example that I have is that I purchased the following item: Sultra After Hours Collection ThermaLite Dryer Brush ITEM 121-**** Price: $149.00 It...
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ID
#1786680 Review #1786680 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
New Reviewer

When buy from this come it's a great experience, until you need return, have problem with associates, companies that HSN bundle the products they sale

I brought a VIPRE Antivirus LIFETIME PROTECTION, A YEAR OUT I WANTED TO ADD ANOTHER MOBLE PHONE, ONLY THEN DID I FINE OUT THAT VIPRE HAD CANCELED THAT PARTICULAR PACKAGE, AND WORST MY PHONE HAD NOT BEEN PROTECTED ALL THAT TIME. VIPRE TOLD ME THEY HSN NEEDED TO SEND PROOF OF PURCHASE, AND THAT's WHERE THE NIGHTMARE STARTED AFTER TALKING TO THREE CUSTOMER AGENTS, EACH ONE PROMISING TO E-MALL WHAT I NEEDED, NOT ONE OF THEM FOLLOWED THROUGH. SO NOW AFTER TALKING TO THIS LAST AGENT, SHE ADVISED THAT WAS NO EVIDENCE OF EVER CONTACTING THEM, BUT THE ONLY WAY TO GET THE INFORMATION IS BY MAIL. I'm going on line to find corporate ofc to make sure they know the ineptness of their employees!
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ID
#1779549 Review #1779549 is a subjective opinion of poster.
Pros
  • Good ordering and deliverance
Cons
  • Worst customer service ever after ordering
Reason of review
Poor customer service
Preferred solution
My is that your agents be better trained, more empathic, knowledgeable, honest, and take responsibility for their mistakes. Finally to expedite the information that I have request to get my phone protected!!!!
New Reviewer

Problem with mattress

I ask for a call back and no one replied after two hours so I called back and asked her rather call back and what's up like another hour and a half I got a phone call and then I got hung up on not happy I need to make a complaint about a mattress I have purchased in December Casey Beautyrest one of the sides of the mattress is bulging out to end I am sitting crooked and sleeping Cricket this mattress is only a little over a month old and it's already doing this so I need to know if I have any options before I pay the insane amount that you're asking for a default e mattress my name is Shannon Chase
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ID
#1778693 Review #1778693 is a subjective opinion of poster.
Cons
  • False advertising
  • Refund policy
  • Misleading practice
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
New Reviewer

Beware

Update by user Dec 30, 2019

We were not able to set system up and charge batteries. I called Arlo support and was told that our product was owned by someone else and returned.

HSN sold us the item as new. I have documentation.

Original review posted by user Dec 30, 2019
I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo Security Lights for Eric for Christmas, and we have been trying without success to completely set it up. Im not a complete dummy when it comes to electronics but I just couldnt figure out what was wrong. Two of the batteries would not charge at all and we tried for three days. Today I was finally able to reach someone at Arlos tech support who attempted to trouble shoot our system with no luck. He asked me for the part number for the charger, and I asked him which one and told him we had two. The box contained two chargers and two cords. He said there should only be one charger and one cord in the box and asked me what it said on the chargers. I told him one was labeled Netgear and one was labeled Arlo, and he told me the Netgear charger didnt belong with our system nor did the second cord. I told the technician that something just didnt seem right and asked him if there was any chance someone had it before us and returned it? He told me he could find out by checking the numbers on the base station and asked me to please wait. Well, a few minutes later he returned to the phone, and my hunch was right. Someone had it before us and returned it. I called HSN and blasted the woman on the phone who in turn told me it was Arlos fault because it came from their warehouse. My response to her was, Well you sold it. Basically she didnt give a fat rats behind and simply said she would send me a return label and wouldnt charge us for shipping, and she then told me to have a nice day. I will NEVER buy from HSN again! P.S. I just went to HSN to leave a review a received this message: Sorry, our records indicate that you have not purchased this item. Only items purchased within the last 365 days may be reviewed and rated. If you feel you have received this message in error, please contact HSN Customer Service at 1.800.933.2887 or email us. Such B.S. I purchased it mid December. Its obvious they dont want me to leave a negative review. I emailed them but do not expect Ill receive an answer.
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ID
#1746439 Review #1746439 is a subjective opinion of poster.
Product
Arlo Pro Security System
Cons
  • Product not as described
  • Sold me a returned product
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution

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