Home Shopping Network Reviews

Show reviews that mention
hsn order customer service customer money service item phone credit card card
Showing 47 of 245 reviews Clear filter
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not happy

Ordered a vaccum cleaner for a Christmas. Her son brought heraone the same day mine arrived. Went to post office to send back cost me 46.85 to send back. CALLED CUSTOMER SERVICE SAID I WAS RESPONSIBLE FOR THAT, SO I AM OUT THAT MONEY AND HAVE NOTHIng TO SHOW FOR IT. SO MUCH FOR 30 DAY RETURN. WANT ORDER ANYTHING FROM HSN BE WEARY

User's recommendation: Stay away.

View full review
ID
#3107371 Review #3107371 is a subjective opinion of poster.
Product
Joy Mangano Vacuum Cleaner
Pros
  • Never had a problem befour
Cons
  • Customer service not helpful at all
Loss
$83
Preferred solution
46.85 postage plus payment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Original review updated by user Nov 05, 2021
So I ordered a item and have ordered another item in the past. My husband and mother live in the same household so we all have the same address! My husband and mother opened up new accounts to take advantage of new customer coupon and they wanted the item they saw too....
View full review
View full review
ID
#3040842 Review #3040842 is a subjective opinion of poster.
Pros
  • Inventory
Cons
  • Customer service not helpful at all
  • Lousy ordering process
  • Incompetent fraud dept
Preferred solution
I would like all 3 of our accounts reinstated, allow the coupon used, and allow us to place our orders. I also want a apology to my elderly mother and visually impaired husband! Sorry but Grace was also discriminating based on age and disability.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CANT GET TO LIVE PERSON

Home Shopping Network - CANT GET TO LIVE PERSON
Brand new hp laptop and Im locked out of it and I cant get help . 3rd hp this has happen to. I have spent thousands of dollars from Best Buy HSN QVC NOBODY CAN HELP WITHOUT ME PAYING HUNDREDS OF $$$$$ I JUST NEED A PIN TO GET INTO MY LAPTOP

User's recommendation: DONT BUY.

View full review
ID
#3024983 Review #3024983 is a subjective opinion of poster.
Loss
$3500
Preferred solution
Let the company propose a solution
New Reviewer

Unauthorized charges!!!

My debit card was charged 1999 and I did not order anything I want my money refunded today or I am reporting this to the BBC
View full review
ID
#3005446 Review #3005446 is a subjective opinion of poster.
Cons
  • Fraudulently use your card info
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

COINS NOT SHIPPED

ORDERED TWO TYPE 1 MS70 IN THE SPRING AND WAS SUPPOSED TO HAVE TWO MS 70 TYPE TWO COINS WHEN THEY GOT THEM HAVE CALLED FOUR TIMES IN JULY AND AUGUST AND EACH TIME THEY HAVE BEEN SHIPPED FOUND OUT YESTERDAY THEY HAVE NOT BEEN SHIPPED AND IF I STILL WANT THE COINS THEY ARE NOW DOUBLE THE PRICETH

User's recommendation: DON T BUY ON AUTO SHIP.

View full review
ID
#2842205 Review #2842205 is a subjective opinion of poster.
Cons
  • Not shipped and not notified it wastold were shipped
Preferred solution
Let the company propose a solution

Finished

My 4 daughters will never shop at this hellhole again. I have destroyed their cards. You are all a bunch of cowards with no backbone. Real chumps

User's recommendation: Don’t shop.

View full review
ID
#2397480 Review #2397480 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Trying to purchase a telephone ear buds

My card was declined don't know what reason
View full review
ID
#2246947 Review #2246947 is a subjective opinion of poster.
Location
Chula Vista, California

Returns are not credited. Your out of money if you return

Hsn. Still charges customers. For items they mail back. They always blame the postal service. There not good company. Shop at shop hq.

User's recommendation: shop at hq.

View full review
1 comment
#1928443

That’s why I stopped buying from them and QVC. I think both companies are crap.

ID
#2096407 Review #2096407 is a subjective opinion of poster.
Cons
  • Paying for return shipping when its their fault
Loss
$50
Preferred solution
Full refund
New Reviewer

Orders taking too long!

Orders are taking way too long to get you're order. The quality has gone down also.
View full review
ID
#2061963 Review #2061963 is a subjective opinion of poster.
Pros
  • Flex pay
Cons
  • No comfermation of order sent and no tracking info sent to me
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Checking on my order

you all listed a Coleman hot tub for $9.99 free shipping I place the order for three the order went through they overcharged me and messed up my whole credit card account in bank account up . now I can't contact anyone and no one will call me back my contact number is email lamontymodels@***.com. I have nothing pertaining to my order after you took all this money actually off my credit card. 100$ . false info an is a big scam an no way to contact no one about order or product

User's recommendation: Not to buy . The prices are not true an there is no way to make sure your order whet thru after you buy something an then it's not the listed price.

View full review
ID
#2060168 Review #2060168 is a subjective opinion of poster.
Product
Coleman Hot Tub
Pros
  • Terms of my purchase
Cons
  • Lousy 1st and last order
  • Lack of info about my account
  • Customer service not helpful at all
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Need to return an item

I brought a mattress set from your company . It is falling apart already. The form is buckled up I brought this last year from your program. It is very uncomfortable.!!!

User's recommendation: Dont buy until you tryl.

View full review
ID
#2052031 Review #2052031 is a subjective opinion of poster.
Pros
  • Never had a problem befour
  • Never had a problem before
Preferred solution
Full refund

Account issue

They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking why my account there was closed, they said I owed for purchases and for approximately 4 years have asked QVC to send me documentation of purchases, so I can pay for any of the purchases I've made and haven't received them. QVC also stated that I have 7 different accounts which I have disputed. What Bull S_ _ _ . QVC if they what the issue resolved get off Your A_ _es and send the documents.

User's recommendation: Don’t buy from QVC, HSN, EVINE......

View full review
ID
#2036756 Review #2036756 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never got item

Where is my item Cost$23.94 So please send item asap
View full review
ID
#1943180 Review #1943180 is a subjective opinion of poster.
Loss
$24
Preferred solution
Apology

Cracked case

Bought fire tablet with caseable the case I talked to HSN told them about the case is cracking they told me I have to contact the company to get it replaced

User's recommendation: Too much headache.

View full review
ID
#1893222 Review #1893222 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

Dont buy unless have time on your hands- your order will not come in timely fashion

ordered on 2/6/20 its now 2/13/20 and order has not been shipped.
View full review
ID
#1791789 Review #1791789 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Deliver product or service ordered

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article