This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Still waiting on a response SECOND MESSAGE SENT VIA THIS FORUM. Order Number: 180654**** Order Number: 180654**** I ordered TWO Arcade1Up Games. I was sent by Arcade1UP TWO incorrect games, just not the ones I ordered. I set an online return and got both incorrect...
View full review
View full review
ID
#3581579 Review #3581579 is a subjective opinion of poster.
Cons
  • Not shipped and not notified it wastold were shipped
  • Deceptive billing practices
Loss
$244
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Order Number: 180654**** Order Number: 180654**** I ordered TWO Arcade1Up Games. I was sent by Arcade1UP TWO incorrect games, just not the ones I ordered. I set an online return and got both incorrect items back in the mail. I was only refunded for one and not the...
View full review
View full review
ID
#3581540 Review #3581540 is a subjective opinion of poster.
Location
Ann Arbor, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Did not get refund

Order number 181263**** Ordered product in early April but tried to cancel it but could not. They sent it out. Refused the item when received, marked it 'Return to Sender, Refund.' Box even had order number on it. Still have not received a refund.
View full review
ID
#3575426 Review #3575426 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint !!!

Didnt get product I purchased !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Don’t buy nothing from these liars.

View full review
ID
#3527380 Review #3527380 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Cons
  • Not shipped and not notified it wastold were shipped
Loss
$48
Preferred solution
A FULL REFUND , product that I purchased , and a written apology from HSN Corporate Office !!!!!

I ordered a TV which worked for 10 minutes..called for a return label 3 different times which they never sent so I called ups to return the tv.I received an invoice from up for the return..sent a fax

HSN never covered the return and I have a late fee.so it cost me 100.00 to return a TV that never worked..well initially 16.and change at the door.this company is trash.I won't spend another cent with them I bought a mattress for 999.00..which I'm paying off and that's it..spent a lot there through the years..but no more.Ill pay the ups..and suck it up on my pension while that company rakes in the dough.

User's recommendation: Be careful.

View full review
ID
#3524544 Review #3524544 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not happy

Ordered a vaccum cleaner for a Christmas. Her son brought heraone the same day mine arrived. Went to post office to send back cost me 46.85 to send back. CALLED CUSTOMER SERVICE SAID I WAS RESPONSIBLE FOR THAT, SO I AM OUT THAT MONEY AND HAVE NOTHIng TO SHOW FOR IT. SO MUCH FOR 30 DAY RETURN. WANT ORDER ANYTHING FROM HSN BE WEARY

User's recommendation: Stay away.

View full review
ID
#3107371 Review #3107371 is a subjective opinion of poster.
Product
Joy Mangano Vacuum Cleaner
Pros
  • Never had a problem befour
Cons
  • Customer service not helpful at all
Loss
$83
Preferred solution
46.85 postage plus payment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Original review updated by user Nov 05, 2021
So I ordered a item and have ordered another item in the past. My husband and mother live in the same household so we all have the same address! My husband and mother opened up new accounts to take advantage of new customer coupon and they wanted the item they saw too. Anyway, they all have separate legitimate emails and legitimate credit cards. When they went to track the status of shipment, this is when they found all our orders were canceled! So, all of us called to say we are legitimate and each placed the order. Grace(800-436-****) the rude employee at security just unilaterally canceled all 3 of our accounts and we are basically banned from shopping at HSN. She claimed it was coupon abuse and that I should not have helped my husband on the computer. My husband has glaucoma and he is not as computer literate as I so I helped him but he still placed the order! Grace is allegedly a supervisor who refused to give us the name of her supervisor. She closed my account and I was shocked as was my husband and my mom. Grace abused her power and abused us also! Grace overstepped her authority as a supervisor by canceling all 3 accounts for no reason even after all 3 people spoke to security. For a $20 coupon abuse, how ridiculous that sounds! Grace is a bully and HSN should be ashamed to have such an abusive, non-sensical woman on their payroll who insults and abuses legitimate, decent customers like myself and my family.

User's recommendation: Do not recommend.

View full review
ID
#3040842 Review #3040842 is a subjective opinion of poster.
Pros
  • Inventory
Cons
  • Lousy ordering process
  • Customer service not helpful at all
  • Incompetent fraud dept
Preferred solution
I would like all 3 of our accounts reinstated, allow the coupon used, and allow us to place our orders. I also want a apology to my elderly mother and visually impaired husband! Sorry but Grace was also discriminating based on age and disability.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CANT GET TO LIVE PERSON

Home Shopping Network - CANT GET TO LIVE PERSON
Brand new hp laptop and Im locked out of it and I cant get help . 3rd hp this has happen to. I have spent thousands of dollars from Best Buy HSN QVC NOBODY CAN HELP WITHOUT ME PAYING HUNDREDS OF $$$$$ I JUST NEED A PIN TO GET INTO MY LAPTOP

User's recommendation: DONT BUY.

View full review
ID
#3024983 Review #3024983 is a subjective opinion of poster.
Loss
$3500
Preferred solution
Let the company propose a solution
New Reviewer

Unauthorized charges!!!

My debit card was charged 1999 and I did not order anything I want my money refunded today or I am reporting this to the BBC
View full review
ID
#3005446 Review #3005446 is a subjective opinion of poster.
Cons
  • Fraudulently use your card info
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

COINS NOT SHIPPED

ORDERED TWO TYPE 1 MS70 IN THE SPRING AND WAS SUPPOSED TO HAVE TWO MS 70 TYPE TWO COINS WHEN THEY GOT THEM HAVE CALLED FOUR TIMES IN JULY AND AUGUST AND EACH TIME THEY HAVE BEEN SHIPPED FOUND OUT YESTERDAY THEY HAVE NOT BEEN SHIPPED AND IF I STILL WANT THE COINS THEY ARE NOW DOUBLE THE PRICETH

User's recommendation: DON T BUY ON AUTO SHIP.

View full review
ID
#2842205 Review #2842205 is a subjective opinion of poster.
Cons
  • Not shipped and not notified it wastold were shipped
Preferred solution
Let the company propose a solution

Finished

My 4 daughters will never shop at this hellhole again. I have destroyed their cards. You are all a bunch of cowards with no backbone. Real chumps

User's recommendation: Don’t shop.

View full review
ID
#2397480 Review #2397480 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Trying to purchase a telephone ear buds

My card was declined don't know what reason
View full review
ID
#2246947 Review #2246947 is a subjective opinion of poster.
Location
Chula Vista, California

Returns are not credited. Your out of money if you return

Hsn. Still charges customers. For items they mail back. They always blame the postal service. There not good company. Shop at shop hq.

User's recommendation: shop at hq.

View full review
1 comment
#1928443

That’s why I stopped buying from them and QVC. I think both companies are crap.

ID
#2096407 Review #2096407 is a subjective opinion of poster.
Cons
  • Paying for return shipping when its their fault
Loss
$50
Preferred solution
Full refund
New Reviewer

Orders taking too long!

Orders are taking way too long to get you're order. The quality has gone down also.
View full review
ID
#2061963 Review #2061963 is a subjective opinion of poster.
Pros
  • Flex pay
Cons
  • No comfermation of order sent and no tracking info sent to me
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Checking on my order

you all listed a Coleman hot tub for $9.99 free shipping I place the order for three the order went through they overcharged me and messed up my whole credit card account in bank account up . now I can't contact anyone and no one will call me back my contact number is email lamontymodels@***.com. I have nothing pertaining to my order after you took all this money actually off my credit card. 100$ . false info an is a big scam an no way to contact no one about order or product

User's recommendation: Not to buy . The prices are not true an there is no way to make sure your order whet thru after you buy something an then it's not the listed price.

View full review
ID
#2060168 Review #2060168 is a subjective opinion of poster.
Product
Coleman Hot Tub
Pros
  • Terms of my purchase
Cons
  • Lousy 1st and last order
  • Customer service not helpful at all
  • Lack of info about my account
Loss
$100
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article