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Verified Reviewer
1.0
Details
Home Shopping Network - Shop somewhere else, ANYWHERE else!
Home Shopping Network - Shop somewhere else, ANYWHERE else!
Home Shopping Network - Shop somewhere else, ANYWHERE else!
Update by user Dec 31, 2019

On December 26 I received the following email from a "Senior Account Supervisor" at HSN, "I have received your e-mail regarding your concerns in regards to your recent interaction with HSN customer service agents via phone,email & chat. Thank you for taking the time to...

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ID
#1732754 Review #1732754 is a subjective opinion of poster.
Pros
  • Flex-pay
Cons
  • Product not as described
  • Refused replacement
  • Sent used product
Reason of review
Sent used product, refused replacement, force additional order to correct their mistake, unnecessarily withheld additional order, terrible customer service, argue policies otherwise concealed from customers, blatantly lied to by supervisor
Preferred solution
I feel it only fair that both my father and I be compensated for the hassles experience, as well as for my father having to tie up funds on two orders to correct HSN's mistake. Therefore I feel they should pay for his order totaling $44.64 in full.

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Verified Reviewer

Moneygram payments

4.4
Details
That hsn/synch foes not accept moneygram payments.
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ID
#2269182 Review #2269182 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Trying to purchase a telephone ear buds

1.0
Details
My card was declined don't know what reason
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ID
#2246947 Review #2246947 is a subjective opinion of poster.
Location
Chula Vista, California

Address not deliverable

5.0
Details
Old address had multiple housing units... New address wasn't being accepted ... Took Old address out .. Package now can be delivered without any problem... Mom's been customer about 25+ years... Thanks HSC... Greggory
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ID
#2217842 Review #2217842 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service

Disappointed

Paying off whatever I owe and closing account. Done with them and the cheap merchandise and bad customer service. Everything looks fine on TV but when its received it has already been used or broken. On several occasions that has happened. So thats it HSN. You can keep your junk and I hope you go out of business.
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ID
#2192698 Review #2192698 is a subjective opinion of poster.
Location
Waterbury, Connecticut

Broken IPad

Ordered an iPad and they sent me one that had a crack in it. Must of belonged to someone else. Still waiting for my refund. Last time Ill ever order from them again.
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ID
#2189147 Review #2189147 is a subjective opinion of poster.
Location
Waterbury, Connecticut

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Curtis Stone

Would like to know when the Curtis Stone Dura-Pan non-stick 3pc fry pan set 683-938 will be available again.
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ID
#2180676 Review #2180676 is a subjective opinion of poster.
Location
Holland, Michigan

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Verified Reviewer

Do not care about Customers

2.6
Details
Home Shopping Network - Do not care about Customers
Home Shopping Network - Do not care about Customers
Waiting for an auto ship order for over a month and they are now selling that exact item as a single ship. When I called to ask about it, I was told that this is a single ship. I spoke to a manager and was told this was a warehouse issue. I stated the auto ship means I am spending more money with you and you are not taking care of this or making it right All this means is you are out to make more money Shame on HSN

User's recommendation: Watch the webiste to see more unfair practices by the company.

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ID
#2166070 Review #2166070 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Pros
  • Flex pay
Cons
  • He agreed there was an issue
  • You do not value your customers and it is obvious
  • I contacted a supervisor last night
Preferred solution
send me my product

Returns are not credited. Your out of money if you return

1.2
Details
Hsn. Still charges customers. For items they mail back. They always blame the postal service. There not good company. Shop at shop hq.

User's recommendation: shop at hq.

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1 comment
Anonymous
#1928443

That’s why I stopped buying from them and QVC. I think both companies are crap.

ID
#2096407 Review #2096407 is a subjective opinion of poster.
Cons
  • Paying for return shipping when its their fault
Loss
$50
Preferred solution
Full refund

Orders taking too long!

1.2
Details
Orders are taking way too long to get you're order. The quality has gone down also.
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ID
#2061963 Review #2061963 is a subjective opinion of poster.
Pros
  • Flex pay
Cons
  • No comfermation of order sent and no tracking info sent to me
Preferred solution
Full refund

Home Shopping Network Products and Services Reviews

Product or Service Reviews
Shipping Service  2.0 17
Website  2
Rebate  1
Sales Representative  5.0 2
Protection Plan  1

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Home Shopping Network Questions

Incumplimiento

2.0
Details
El 21 de abril del presente año realice una compra a travez de su empresa la cual a la fecha no ha sido entregada razon x la cual exijo se me envie la mercancia y el dinero ademas de un regalo tengo claro q es una empresa solida y responsable espero su respuesta mil gracias

User's recommendation: Deben comunicar.

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ID
#2061318 Review #2061318 is a subjective opinion of poster.
Location
Pereira, Departamento De Risaralda

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Verified Reviewer

Checking on my order

1.0
Details
you all listed a Coleman hot tub for $9.99 free shipping I place the order for three the order went through they overcharged me and messed up my whole credit card account in bank account up . now I can't contact anyone and no one will call me back my contact number is email lamontymodels@***.com. I have nothing pertaining to my order after you took all this money actually off my credit card. 100$ . false info an is a big scam an no way to contact no one about order or product

User's recommendation: Not to buy . The prices are not true an there is no way to make sure your order whet thru after you buy something an then it's not the listed price.

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ID
#2060168 Review #2060168 is a subjective opinion of poster.
Product
Coleman Hot Tub
Pros
  • Terms of my purchase
Cons
  • Lousy 1st and last order
  • Customer service not helpful at all
  • Lack of info about my account
Loss
$100
Preferred solution
Let the company propose a solution

W-2 form

3.0
Details
I hung up. Realized I needed to call qurate. I am a former employee.
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ID
#2058211 Review #2058211 is a subjective opinion of poster.

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Verified Reviewer

Reclamo sobre una compra hace mas de 4 meses

El dia 21 del mes abril realice una compra de unos productos de la marca milwookie la fecha ni he recibido tales articulos exijo una pronta respuesta ademas de mi compra gracias.
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ID
#2058149 Review #2058149 is a subjective opinion of poster.
Pros
  • Flex-pay
  • Feature where i could order from my tv screen
  • First year of support was excellent
Cons
  • Paying for return shipping when its their fault
Loss
$130
Preferred solution
Price reduction

Need to return an item

1.2
Details
I brought a mattress set from your company . It is falling apart already. The form is buckled up I brought this last year from your program. It is very uncomfortable.!!!

User's recommendation: Dont buy until you tryl.

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ID
#2052031 Review #2052031 is a subjective opinion of poster.
Pros
  • Never had a problem befour
  • Never had a problem before
Preferred solution
Full refund

Unsatified with the purchase of an all in one HP desktop

4.3
Details
got this about a year ago or so, was working find than the monitor stop working it blinks every two to three minutes. I call and the guy said it was too late to do anything I'm done never again unbelievable.

User's recommendation: Know how to retain you customers, saying nothing is bad.

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1 comment
Machele
#1889142

For your next computer, do not buy an all-in-one model. Replacing anything inside can be rather difficult and, as in your case when a problem with a peripheral happens, eg., your monitor you cannot just sap out the old and connect a new one.

ID
#2037397 Review #2037397 is a subjective opinion of poster.
Pros
  • Flex-pay
Preferred solution
fix the problem.