Home Shopping Network
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Home Shopping Network Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Shopping Network has 2.3 star rating based on 124 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Home Shopping Network to a friend or colleague.
- Rating Distribution
Pros: Flex-pay, Feature where i could order from my tv screen, First year of support was excellent.
Cons: Customer service not helpful at all, Product not as described, Deceptive billing practices.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Shopping Network has 2.3 star rating based on 124 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend Home Shopping Network to a friend or colleague.
- Rating Distribution
Pros: Flex-pay, Feature where i could order from my tv screen, First year of support was excellent.
Cons: Customer service not helpful at all, Product not as described, Deceptive billing practices.Recent recommendations regarding this business are as follows: "Buy from HSN", "Check the website out before buying!", "Don’t apply and give them business when they don’t give a thought to how they their unprofessional policies will affect you.", "Be careful! Customer service lets anyone order merchandise & send it to an address you no longer live at & use your debit card!", "Don't shop here ck orther sites first".
Most users ask Home Shopping Network for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Home Shopping Network Reviews
"Customer service was very helpful"
This is embarrassing I am doing this review for my father who is having some problems with early signs of dementia he bought a green pan and it was defective...
"Frequent orders in past…denied for unknown reason today"
Order in when clicked to pay, I was denied ability to complete my order. The explanation did nothing to help me understand what was incorrect with my order...
Cabot, Pennsylvania
Customer service was very helpful
User's recommendation: Buy from HSN
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Deerfield Beach, Florida
Just got this from HSN
Just received a e mail from HSN
They told me I had been scammed
They did not say if they even sold that item or not
Just a Im sorry
Preferred solution: Deliver product or service ordered
Terrible. Can’t get return label with phone and none
Preferred solution: Full refund
Miltonvale, Kansas
Frequent orders in past…denied for unknown reason today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Closed My Account Without Prior Notice
Ive been an HSN customer for quite some time. Im a single mother, saving to buy a home.
It has taken me a few years but I have worked hard and paid off all debts, including all debts to HSN. I havent used any of my credit cards, including HSN because I want to keep spending at a minimum. I finally got an accepted offer for a new home and now all of the financial information is being checked. HSN has now cancelled my card because I havent used it in a year.
I was never granted the courtesy of a professional notification via email or mail to warn me of the cancellation. This cancellation has negatively affected my credit score. I called and spoke to a rep and asked to be reinstated. She said there was nothing she could do.
Her attitude made it obvious that she really didnt care at all!
I asked if someone could call me back and she said no one would be getting back to me.
HSN and Comenity, you talk the talk about caring for your customers but dont give a thought to informing them about important things like this. Shame on you HSN and Comenity!
- No concern for customers
Preferred solution: Reinstated
User's recommendation: Don’t apply and give them business when they don’t give a thought to how they their unprofessional policies will affect you.
If all your credit card debt is paid off, the point drop should only be 6-8 points. No reputable loan officer is going to question a $0 balance closed credit card with no other credit card debt.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
About my flex pays
- No complaints lll
Preferred solution: A call or email
Spoke n e to customer service with no help offered
Preferred solution: Full refund
San Francisco, California
It’s Christmas and no one told me that the item I ordered was a problem so I never received it
Newport News, Virginia
I need to find out about the warranty on one of my products
No notification you received return..slow refund process
- Customer service
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Deerfield Beach, Florida
Placed order told them I'm disabledust leave delivery on frt porch. Unable to contact shipper to cancel order. HSN refused to cancel order.
- Nice to see on tv
- Be carefully of shipping overpriced
Preferred solution: Full refund
User's recommendation: Don't shop here ck orther sites first
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Petersburg, Florida
Checking on sale price
- Easy to order
- Website not working
Preferred solution: Problem was solved
User's recommendation: Don’t use website
Burleson, Texas
Ordered from Wafyac and hsn was listed on the ad. Did not receive my order and can’t get in touch with Wafyac.
User's recommendation: Check the website out before buying!
E-commerce Talks
Art for Your Home Not Museums
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David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lawrenceville, Georgia
Placed an order at 5:30for item tweaked by nature HSN never completed the order. No fraud, Their system never completed the order. Customer service can do nothing.
User's recommendation: no guarantee that you get what you order
Fraud on my account
Preferred solution: Stop the emails asking me for merchandise i didn’t order!
User's recommendation: Be careful! Customer service lets anyone order merchandise & send it to an address you no longer live at & use your debit card!
Sarnia, Ontario
I have not received my order
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I placed an order and it couldn’t go through because they told me they weren’t sure of my address which I didn’t understand that someone was using my address. My girlfriend uses my address for deliveries.
Her bill was late and she was on easy pay because they lowered her dollar amount of borrowing power they never called her. They never emailed her until I called. They told me they are going to hold my order and will get back to me in 24 to 48 hours. No one called me back I was pissed off and finally got.
some information that it was my girlfriend she rectified it this morning. I called back to release my order and it was now out of stock after three days when they told me they were holding it and also there was only one of the items in and they wanted to sell it to me at full price when it was on sale.
I am not gonna go toHSN anymore. They have ignorant people working for them that do not know their procedures and I told this manager this, and she couldn’t even call me back if there was a problem I will not be doing business with them anymore