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1.0
Details
Shop somewhere else, ANYWHERE else! - Home Shopping Network review
Shop somewhere else, ANYWHERE else! - Home Shopping Network review
Shop somewhere else, ANYWHERE else! - Home Shopping Network review

Update by user Dec 31, 2019

On December 26 I received the following email from a "Senior Account Supervisor" at HSN, "I have received your e-mail regarding your concerns in regards to your recent interaction with HSN customer service agents via phone,email & chat. Thank you for taking the time to...

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#1732754 Review #1732754 is a subjective opinion of poster.
Pros
  • Flex-pay
Cons
  • Horrible customer service
  • Refused replacement
  • Sent used product
Reason of review
Sent used product, refused replacement, force additional order to correct their mistake, unnecessarily withheld additional order, terrible customer service, argue policies otherwise concealed from customers, blatantly lied to by supervisor
Preferred solution
I feel it only fair that both my father and I be compensated for the hassles experience, as well as for my father having to tie up funds on two orders to correct HSN's mistake. Therefore I feel they should pay for his order totaling $44.64 in full.
1.0
Details

Update by user Dec 30, 2019

We were not able to set system up and charge batteries. I called Arlo support and was told that our product was owned by someone else and returned.

HSN sold us the item as new. I have documentation.

Original review posted by user Dec 30, 2019

I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo...
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#1746439 Review #1746439 is a subjective opinion of poster.
Product
Arlo Pro Security System
Cons
  • Sold me a returned product
  • Product not as described
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution

Never have gotten my rebate THAT WAS TOLD YOU WOULD RECEIVE WHEN YOU ORDER THIS U | Home Shopping Network review

I order a a/c unit memorial wk end May 2019 there was a 50.00 rebate from hsn on a delonghi a/cair and heater unit . I have call Hsn so many times this month I call again they said they had sent the check out again. What kind of fool do you think I am???? The next call will be to the BB looks like someone isn’t telling the truth and its been going on7 months now I wont my $50.00
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Review
#1741694 Review #1741694 is a subjective opinion of poster.
Pros
  • Never had a problem before
Reason of review
Not as described/ advertised
Loss
$50

Need to return damage exercise bike | Home Shopping Network review from Fayetteville, New York

received a exercise bike was damaged received a new one...I still have the old one never received post receipt to send back to HSN> Mary Ellen Hare 6413 Terese Terrace Jamesville, NY 13078 3154922575
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#1729705 Review #1729705 is a subjective opinion of poster.
2.5
Details
I am trying to get my Christmas shopping done, and I have to use the t.v. since I fractured my spine in 6 places and am bed ridden. I have had past issues with identity theft so I only use the phone to place orders. I have in the past had no issues with HSN, however,...
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#1713323 Review #1713323 is a subjective opinion of poster.
Service
Home Shopping Network Customer Care
Reason of review
Poor customer service

Did not receive my order | Home Shopping Network review from The Bronx, New York

Your taking Payment & I still haven’t received my order
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#1700181 Review #1700181 is a subjective opinion of poster.
1.0
Details
They were showing a 4100 amp generator for $599 ($100 off regular price., plus a break on the shipping fee for$20.00. Such a deal!!!! All we had to do is get a 25 foot extention cord and plug it in. Obviously the generator had to be out doors. What thwy lwft out was...
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#1697611 Review #1697611 is a subjective opinion of poster.

Using my for someone else order | Home Shopping Network review from Saint Louis, Missouri

1.0
Details
My daughter order a lap top using my phone, arrangements was may Several making HSN was charging the correct person, some how HSN lost her information and proceed to take actions and during me, when I called to discuss me situation with customer service, I was blown off and no one wanted to talk to me. Ver disappointed lesson learn don’t allow anyone to use your phone to place an order, because you will be make responsible for the payments. Now how they manage to erase the several conversations on who order the lab top is baffled.
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#1683643 Review #1683643 is a subjective opinion of poster.
My 1st time experience was aweful!!! I’ve never felt so bad with a company before, and treated like a criminal!! After numerous phone calls, today, I still have no idea about what the problem is or why my order was cancelled and I was blackballed. I was told, that I...
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Review
#1682535 Review #1682535 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Ripped off | Home Shopping Network review

1.2
Details
Early August I ordered some fire extinguishers from HSN after about a month when I didn't receive it I placed a call when I spoke with the customer service rep basically they told me I ordered it online I didn't put in the correct address and I was out of luck tried to resolve this with customer service rep to no avail I believe they could have tried harder which they didn't but they were more interested in ripping me off for a technicality and I believe I entered the correct address I never received a confirmation email that it was shipped or a confirmation email that it was received so I guess you just ship stuff to random people and the people that paid for it around to look last time I love to deal with HSN be leery of them
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Review
#1650213 Review #1650213 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Horrible customer service
Reason of review
Poor customer service
Loss
$46
Preferred solution
Deliver product or service ordered

Contact Home Shopping Network Customer Service

Website:
Mailing Address:
Attn: Customer Service 1 HSN Drive
St. Petersburg, FL 33729
USA
Phone:
(800) 933-2887
All Home Shopping Network Contacts

Home Shopping Network Products and Services Reviews

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Ripped off | Home Shopping Network review from Baldivis, Western Australia

I bought a few items 4-5 months ago, never received not one item. What a total scam, you get no email confirming what you bought and they use some 3rd party company to take your money so you can’t track them.
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#1647400 Review #1647400 is a subjective opinion of poster.