Anonymous
map-marker Cabot, Pennsylvania

Customer service was very helpful

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is embarrassing I am doing this review for my father who is having some problems with early signs of dementia he bought a green pan and it was defective so he wanted to return it the problem was that it called HSN customer service but he bought it from QVC your customer service was so kind to him this isnt the first time this has happened I dont know who he spoke with he doesnt remember all I can say is thank you for your kindness
View full review

User's recommendation: Buy from HSN

Lillian R Wqi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Deerfield Beach, Florida

Just got this from HSN

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Home Shopping Network - Just got this from HSN
Home Shopping Network - Just got this from HSN - Image 2

Just received a e mail from HSN

They told me I had been scammed

They did not say if they even sold that item or not

Just a Im sorry

View full review
Loss:
$29

Preferred solution: Deliver product or service ordered

1 comment
Guest

I placed an order and it couldn’t go through because they told me they weren’t sure of my address which I didn’t understand that someone was using my address. My girlfriend uses my address for deliveries.

Her bill was late and she was on easy pay because they lowered her dollar amount of borrowing power they never called her. They never emailed her until I called. They told me they are going to hold my order and will get back to me in 24 to 48 hours. No one called me back I was pissed off and finally got.

some information that it was my girlfriend she rectified it this morning. I called back to release my order and it was now out of stock after three days when they told me they were holding it and also there was only one of the items in and they wanted to sell it to me at full price when it was on sale.

I am not gonna go toHSN anymore. They have ignorant people working for them that do not know their procedures and I told this manager this, and she couldn’t even call me back if there was a problem I will not be doing business with them anymore

Kelli F Abp

Terrible. Can’t get return label with phone and none

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No receipt in box. Tried emailing and got instructions to get from desktop, which I dont have. In 2024 no mobile way to return something? I have to do so and it is $325 worth and I tried calling and the phone wont connect Terrible It happened like this a few years back and I ended up losing the money
View full review

Preferred solution: Full refund

Anonymous
map-marker Miltonvale, Kansas

Frequent orders in past…denied for unknown reason today

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Order in when clicked to pay, I was denied ability to complete my order. The explanation did nothing to help me understand what was incorrect with my order except my order was unable to be done to process my orders.
View full review
Virginia A Sxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Closed My Account Without Prior Notice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ive been an HSN customer for quite some time. Im a single mother, saving to buy a home.

It has taken me a few years but I have worked hard and paid off all debts, including all debts to HSN. I havent used any of my credit cards, including HSN because I want to keep spending at a minimum. I finally got an accepted offer for a new home and now all of the financial information is being checked. HSN has now cancelled my card because I havent used it in a year.

I was never granted the courtesy of a professional notification via email or mail to warn me of the cancellation. This cancellation has negatively affected my credit score. I called and spoke to a rep and asked to be reinstated. She said there was nothing she could do.

Her attitude made it obvious that she really didnt care at all!

I asked if someone could call me back and she said no one would be getting back to me.

HSN and Comenity, you talk the talk about caring for your customers but dont give a thought to informing them about important things like this. Shame on you HSN and Comenity!

View full review
Cons:
  • No concern for customers

Preferred solution: Reinstated

User's recommendation: Don’t apply and give them business when they don’t give a thought to how they their unprofessional policies will affect you.

1 comment
Guest

If all your credit card debt is paid off, the point drop should only be 6-8 points. No reputable loan officer is going to question a $0 balance closed credit card with no other credit card debt.

Ellen M Bvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my flex pays

Im not complaining about anything! I have just been trying to call customer service to explain why I havent been able to pay my flex payment this last month. I have had problem with my paycheck. It was late getting to me because of the post office losing my time card. I have been trying to call customer service but keep getting disconnected.I wanted to talk to someone about the amount I owe in flex payments and make arrangements to pay what I owe. Sorry about this issue. Please call or email me at the number below. Sincerely, Ellen McCabe Sewellen2013@***.com
View full review
Pros:
  • No complaints lll

Preferred solution: A call or email

Mary F Gpd

Spoke n e to customer service with no help offered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am trying to return something that I bought for Christmas and I have until the end of January to do it. I dont seem to be able to get anybody thats able to help me except tell me to do something and I did it but I still dont know how much its it cost me, so I need help.
View full review

Preferred solution: Full refund

Anonymous
map-marker San Francisco, California

It’s Christmas and no one told me that the item I ordered was a problem so I never received it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a product from HSN. No one told me that there was a problem with my billing and that the product was not gonna be sent to me. That was nothing wrong with my credit card. They couldve let me know instead of waiting on the product to give this gift to someone for Christmas, and now its too late
View full review
Anonymous
map-marker Newport News, Virginia

I need to find out about the warranty on one of my products

I was not pissed. I guess I dialed the wrong number. The Customer Service Rep. was really nice and gave the correct number of the warranty company.
View full review
Kalin Lgq

No notification you received return..slow refund process

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
notification you received return..slow refund processcalled in and then the refund process got startI had to initiate it! Shouldnt be that way..
View full review
Pros:
  • Customer service
Cons:
  • Customer service

Preferred solution: Full refund

Edward Z Qwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Deerfield Beach, Florida

Placed order told them I'm disabledust leave delivery on frt porch. Unable to contact shipper to cancel order. HSN refused to cancel order.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Unable to login in account never fixed. Shipment was undeliverable. HSN refused to cancel order. So sad to bad for me. Was told to accept it when and where it showed up still pay for it and go from there. Very poor Customer service and now I remember why account closed.
View full review
Loss:
$64
Pros:
  • Nice to see on tv
Cons:
  • Be carefully of shipping overpriced

Preferred solution: Full refund

User's recommendation: Don't shop here ck orther sites first

Denise Y Ewo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Petersburg, Florida

Checking on sale price

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The customer service agent was lovely and explained I did get the sale price. The website would not take any payments. It needs fixed.
View full review
Pros:
  • Easy to order
Cons:
  • Website not working

Preferred solution: Problem was solved

User's recommendation: Don’t use website

Anonymous
map-marker Burleson, Texas

Ordered from Wafyac and hsn was listed on the ad. Did not receive my order and can’t get in touch with Wafyac.

Are you connected with Wafyac.com? I ordered and didnt receive my product. Cant get in touch with them. Was this a scam? HSN was on the ad.
View full review

User's recommendation: Check the website out before buying!

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lawrenceville, Georgia

Placed an order at 5:30for item tweaked by nature HSN never completed the order. No fraud, Their system never completed the order. Customer service can do nothing.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Home Shopping Network - Placed an order at 5:30for item tweaked by nature HSN never completed the...
Home Shopping Network - Placed an order at 5:30for item tweaked by nature HSN never... - Image 2
Placed an order#47832**** at 5:30 am your system never fully completed the order. So i redid the order #4783**** merchandise still in s tock at 5:45 same thing customer service does not open till 8:00 merchandise sold out by then and no one can tell me why this happened. Spoke with fraud dept. no fraud plenty of open to buy on credit card on file. CUSTOMER NO SERVICE COULD DO NOTHING .
View full review

User's recommendation: no guarantee that you get what you order

Glendora O

Fraud on my account

Youre telling me I order a very ugly Patricia Nash purse from you & sent it to an address I no longer live at! Fraud by the person who now lives at that address, why not find out who they are & get the money from them!
View full review

Preferred solution: Stop the emails asking me for merchandise i didn’t order!

User's recommendation: Be careful! Customer service lets anyone order merchandise & send it to an address you no longer live at & use your debit card!

Anonymous
map-marker Sarnia, Ontario

I have not received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have yet to receive my order of Aug 30th. It was sent to another address according to the tracking information. I have contacted the company four times, and have not had the courtesy of a reply. These were Christmas gifts and I would prefer to have the actual order instead of a refund. Thank you!
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article