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Verified Reviewer
1.0
Details
Home Shopping Network - Shop somewhere else, ANYWHERE else!
Home Shopping Network - Shop somewhere else, ANYWHERE else!
Home Shopping Network - Shop somewhere else, ANYWHERE else!

Update by user Dec 31, 2019

On December 26 I received the following email from a "Senior Account Supervisor" at HSN, "I have received your e-mail regarding your concerns in regards to your recent interaction with HSN customer service agents via phone,email & chat. Thank you for taking the time to...

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ID
#1732754 Review #1732754 is a subjective opinion of poster.
Pros
  • Flex-pay
Cons
  • Misleading practice
  • Refused replacement
  • Horrible customer service
Reason of review
Sent used product, refused replacement, force additional order to correct their mistake, unnecessarily withheld additional order, terrible customer service, argue policies otherwise concealed from customers, blatantly lied to by supervisor
Preferred solution
I feel it only fair that both my father and I be compensated for the hassles experience, as well as for my father having to tie up funds on two orders to correct HSN's mistake. Therefore I feel they should pay for his order totaling $44.64 in full.

Home Shopping Network - Returns are not credited. Your out of money if you return

1.2
Details
Hsn. Still charges customers. For items they mail back. They always blame the postal service. There not good company. Shop at shop hq.

User's recommendation: shop at hq.

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ID
#2096407 Review #2096407 is a subjective opinion of poster.
Cons
  • Paying for return shipping when its their fault
Loss
$50
Preferred solution
Full refund

Home Shopping Network - Orders taking too long!

1.2
Details
Orders are taking way too long to get you're order. The quality has gone down also.
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ID
#2061963 Review #2061963 is a subjective opinion of poster.
Pros
  • Flex pay
Cons
  • No comfermation of order sent and no tracking info sent to me
Preferred solution
Full refund

Home Shopping Network - Incumplimiento

2.0
Details
El 21 de abril del presente año realice una compra a travez de su empresa la cual a la fecha no ha sido entregada razon x la cual exijo se me envie la mercancia y el dinero ademas de un regalo tengo claro q es una empresa solida y responsable espero su respuesta mil gracias

User's recommendation: Deben comunicar.

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ID
#2061318 Review #2061318 is a subjective opinion of poster.
Location
Pereira, Departamento De Risaralda

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Verified Reviewer

Home Shopping Network - Checking on my order

1.0
Details
you all listed a Coleman hot tub for $9.99 free shipping I place the order for three the order went through they overcharged me and messed up my whole credit card account in bank account up . now I can't contact anyone and no one will call me back my contact number is email lamontymodels@yahoo.com. I have nothing pertaining to my order after you took all this money actually off my credit card. 100$ . false info an is a big scam an no way to contact no one about order or product

User's recommendation: Not to buy . The prices are not true an there is no way to make sure your order whet thru after you buy something an then it's not the listed price.

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ID
#2060168 Review #2060168 is a subjective opinion of poster.
Product
Coleman Hot Tub
Pros
  • Terms of my purchase
Cons
  • Lack of info about my account
  • Customer service not helpful at all
  • Lousy 1st and last order
Loss
$100
Preferred solution
Let the company propose a solution

Home Shopping Network - W-2 form

3.0
Details
I hung up. Realized I needed to call qurate. I am a former employee.
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ID
#2058211 Review #2058211 is a subjective opinion of poster.

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Verified Reviewer

Home Shopping Network - Reclamo sobre una compra hace mas de 4 meses

El dia 21 del mes abril realice una compra de unos productos de la marca milwookie la fecha ni he recibido tales articulos exijo una pronta respuesta ademas de mi compra gracias.
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ID
#2058149 Review #2058149 is a subjective opinion of poster.
Pros
  • First year of support was excellent
  • Feature where i could order from my tv screen
  • Flex-pay
Cons
  • Paying for return shipping when its their fault
Loss
$130
Preferred solution
Price reduction

Home Shopping Network - Need to return an item

1.2
Details
I brought a mattress set from your company . It is falling apart already. The form is buckled up I brought this last year from your program. It is very uncomfortable.!!!

User's recommendation: Dont buy until you tryl.

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ID
#2052031 Review #2052031 is a subjective opinion of poster.
Pros
  • Never had a problem before
  • Never had a problem befour
Preferred solution
Full refund

Home Shopping Network - Unsatified with the purchase of an all in one HP desktop

4.3
Details
got this about a year ago or so, was working find than the monitor stop working it blinks every two to three minutes. I call and the guy said it was too late to do anything I'm done never again unbelievable.

User's recommendation: Know how to retain you customers, saying nothing is bad.

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1 comment
Machele
#1889142

For your next computer, do not buy an all-in-one model. Replacing anything inside can be rather difficult and, as in your case when a problem with a peripheral happens, eg., your monitor you cannot just sap out the old and connect a new one.

ID
#2037397 Review #2037397 is a subjective opinion of poster.
Pros
  • Flex-pay
Preferred solution
fix the problem.

Home Shopping Network - Account issue

1.0
Details
They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking why my account there was closed, they said I owed for purchases and for approximately 4 years have asked QVC to send me documentation of purchases, so I can pay for any of the purchases I've made and haven't received them. QVC also stated that I have 7 different accounts which I have disputed. What Bull S_ _ _ . QVC if they what the issue resolved get off Your A_ _es and send the documents.

User's recommendation: Don’t buy from QVC, HSN, EVINE......

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ID
#2036756 Review #2036756 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

Home Shopping Network Products and Services Reviews

Product or Service Reviews
Website  2
Shipping Service  1.8 15
Rebate  1
Sales Representative  5.0 2
Protection Plan  1

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Latest Question

How long more, for my packet?

I’m waiting to long for my packet

Home Shopping Network Questions

Home Shopping Network - Need to return an item

I brought a box spring an mattress from them last year . The mattress is falling a part already no more!!!!go buy local
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ID
#2033040 Review #2033040 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Home Shopping Network - I have not received my order

Home Shopping Network - I have not received my order
My order not coming yet order number 60612 send me or refund my money

User's recommendation: N.

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ID
#2013697 Review #2013697 is a subjective opinion of poster.
Product
Home Shopping Network Website
Loss
$10
Preferred solution
Send product or refund money

Home Shopping Network - Package tracking

1.0
Details
I never received my package. Bad services!!

User's recommendation: Don’t buy nothing!!!

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ID
#1971510 Review #1971510 is a subjective opinion of poster.
Location
New York, New York
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Home Shopping Network - Don't recive my product

1.8
Details
Home Shopping Network - Don't recive my product
Have long time thai i bought a handsfree ear buds but do not recieve them.contacrmt

User's recommendation: Contact customer to let them now that you send it.

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ID
#1966512 Review #1966512 is a subjective opinion of poster.
Location
Catano, Catano
Service
Home Shopping Network Shipping Service

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Verified Reviewer

Home Shopping Network - Charged for an order not rec'd

5.0
Details
Home Shopping Network - Charged for an order not rec'd
As it turns out, 21/2 yrs it turns out to be the fault of HSN shipping department. Item sent to an old address. Harrassed, over a purchased mot received. After removing the charge they rebilled me because UPS stated the package was delivered. Only it was delivered to an old address not my new address which they had been given! Hot Jamn! Oh I'm pissed for real!
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ID
#1957276 Review #1957276 is a subjective opinion of poster.
Location
Passaic, New Jersey
Service
Home Shopping Network Shipping Service
Preferred solution
Let the company propose a solution
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Home Shopping Network - Complain

Home Shopping Network - Complain
Necesito saber que ha pasado con mi producto retirado el dinero de mi visa trato de entrar con el pista y mi correo electrónico y venta incorrecto espero respuesta o tomaré cartas en el asunto.

User's recommendation: No para nada los recomiendo.

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ID
#1950488 Review #1950488 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Nunca llego el producto
Preferred solution
Deliver product or service ordered