Featured Not resolved
Customer service
Discounts and Special Offers

I ordered a computer from HSN on flexpay.I received a confirmation that my order was on its way.

The next day, I was informed I did not qualify for flex pay and that they would return my down payment. They have not refunded my money, and when I contacted them they explained its nothing they could do. I am out of $140.00 and they will not contact my card company to straighten out the problem. I needed the computer and was happy I could purchase it on this plan and have a flexpay account.

Just bad business! I believe they ran out of laptops at that price and needed a reason to block me from that purchase price.

My account is in good standing with them.Now they will not return my money!

Reviewer is in unhappy mood. Zanderson is quite happy with terms of my purchase and stated that there is a room for improvement of not returning my money. Please immediately contact the author of this review to discuss poor customer service of dell laptop and associated monetary loss in the amount of $140. Home Shopping Network needs to have the product delivered according to poster's claims.

Other people also mentioned dell laptop in their reviews. You may find this information helpful for further shopping at Home Shopping Network.

Had an Experience with Home Shopping Network?

Write a review


Terms of Service
Post Comment

the same thing happened with me.i ordered a macbookpro to be deliver by december 24th----received a confirmation email only to find an email the next day that said the order had been canceled (the email looked exactly the same as other emails that i have received where i canceled the order) with no reason given for the cancellation.

i called HSN only to get some malarckey from the cust. service rep and the supervisor that the security department didn't have correct information----what are they talking about? My VISA card was charged by HSN and then the money was put back by HSN!! the supervisor gave me the number for the "security department", and when I called at 1:30pm on December 23rd, and automated message said that they were "closed for the holiday".

Isn't it funny that I received an email from a department that was "closed for the holiday?" i did not cancel this order. now i have no gift for christmas. HSN is a scam and i hope they go bankrupt. This was a really sh**y thing for HSN to do.

I also bet that they did not have the laptop in stock, but were advertising it.I am going to go to the local media and then to New York metropolitan media and expose this company for what it is-----a total SCAM.


Just so you know Microsoft sells same dell laptop but its touch screen for under $500. Let this be a lesson hsn is a rip off on every item they sell.

Hanover, Pennsylvania, United States #994371

Call your credit card company and dispute the charge.

You May Also Like

Enagic USA - Enagic Kangen - An Evil Pyramid Scheme Miracule Cure Product/Company Enagic Usa "Without a doubt, MLM/Pyramid Scheme companies have been fleecing victims for decades and Kangen/Enagic is no exception; destroying families and tearing apart friends and communities. Most of these products..." Read more Home Shopping Network - Overall Quality Now Questionable Home Shopping Network "I purchased this in November, 2016, and selected the white. Recently, after using it earlier in the day, I noticed that the wording, OPEN, was smeared, as if applied with..." Read more Scentsy - DON'T buy the line of *** about "Be Part of My Team!" Scentsy "Don't become a Scentsy consultant. Unless you are willing to ruthlessly track people down to get them to buy more stuff that they absolutely don't need, and lie to people..." Read more Michael Kors - Jacket Review Michael Kors "Bought jacket Nov 20, 2016. Hardly wore it due to fuzzy lint balls formed from friction at pockets and sleeves. Body of jacket is green nylon quilted. Washed on delicate..." Read more Pentair master temp 400 pool heater Pentair "I had this Pentair Master Temp 400 model brand new and paid about $3000 thru a pool repair company, it started leaking within few months, I was thinking it maybe..." Read more Color By Pascale - Order Never Recieved Color By Pascale "Hello my name is Renee Anderson-Cook, and I placed an order on June 2nd 2017 for three different lip color shades to be delivered to me. I paid $17.97 for..." Read more Google Ad Doctor a scam Google Ad Doctor "I am Brent Guild, and as you can see I am not afraid to show my name as was Victimofbrentguild who posted a false complaintagainst me. victimofbrentguild is actually the..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more