I have been shopping with HSN for a year now. I felt I could trust them because the host would tell me that if we ever needed to return an item, just use UPS pre-paid slip and shipping is free?
Yeah right! I just learned that they deduct your refund to pay off the pre-paid label! What a joke, and not only that UPS lost a package and now HSN will not refund me my lost package! and I have called both UPS and HSN about this matter, three times with HSN.com!
Why do so many people shop with HSN if they lie about what they promise?
Why is it they make you pay for shipping the item out and another for returning it? I am pissed, HSN!
Monetary Loss: $103.
Location: Sacramento, California
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