Product: Home Shopping Network Shipping Service Clear all filters (9 of 9 reviews match)
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Home Shopping Network - Ripped off

1.2
Details
Early August I ordered some fire extinguishers from HSN after about a month when I didn't receive it I placed a call when I spoke with the customer service rep basically they told me I ordered it online I didn't put in the correct address and I was out of luck tried to resolve this with customer service rep to no avail I believe they could have tried harder which they didn't but they were more interested in ripping me off for a technicality and I believe I entered the correct address I never received a confirmation email that it was shipped or a confirmation email that it was received so I guess you just ship stuff to random people and the people that paid for it around to look last time I love to deal with HSN be leery of them
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Review
#1650213 Review #1650213 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Horrible customer service
Reason of review
Poor customer service
Loss
$46
Preferred solution
Deliver product or service ordered

Home Shopping Network - Still Waiting

1.0
Details
Ordered A foot warmer rug a month ago ,still waiting.They tell you to go to customer support but there is no customer support. They ship the items from china on the slowest boat they can find.Hopefuly it will get here by xmas. DON'T BUY FROM THIS COMPANY
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Review
#1516734 Review #1516734 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Customer service not helpful at all
Reason of review
Problem with delivery

Home Shopping Network - Very unhappy

Placed and order since Jan29th haven't received it #21750 send several message to cancel the order and still no order and no refund to my card last message on Fed 20th.
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Review
#1478575 Review #1478575 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Reason of review
Problem with delivery

Home Shopping Network - Fraud

1.0
Details
It’s been 8 days and no order has been ship but my credit card was debit. Order 21816. They are out of compliance according to their rules
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Review
#1466067 Review #1466067 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Reason of review
Order processing issue
2.6
Details
I am just not buying this-I then created an online account so that I could look up my order to see exactly what it said. However, it says no orders found. Kind of funny since I just received another order of shoes from them last week. Even my confirmation email does...
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Review
#1184298 Review #1184298 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Pros
  • Shoes if they were the right size
Cons
  • Customer service not helpful at all
  • Paying for return shipping when its their fault
  • Lack of info about my account
Reason of review
Order processing issue
Loss
$795
Preferred solution
Full refund
I ordered a special pan I needed for a party based on the shipping schedule they advertised as 3-7 days, expecting that I would receive it on time. Turns out, they didn't ship it until 5 days after the order was placed and it is now expected to arrive late taking a...
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Review
#1182008 Review #1182008 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Reason of review
Order processing issue

Home Shopping Network - Don't shop HSN

Bought e bike was told 3 to 5 days then on the Friday came it's going to be the 5 th then the 4 tha now who has any idea. This is my first and last hsn experience. No one had the same answer. No one can say when the item will be here I'm calling my bank and dispute the charge item never received and know one knows when they will. I WILL NEVER SHOP ON THIS NETWORK AGAIN.
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Review
#1142071 Review #1142071 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Reason of review
Order processing issue

Home Shopping Network Shipping Service Review

1.0
Details
I ordered an item, never received it, I called in and all they said was they would refund my money! What happened to my item? They took no responsibility and tried to blame UPS. Then they said they did not have enough people to keep up with all the items! Poor customer service.
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Review
#894981 Review #894981 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Reason of review
Order processing issue

Home Shopping Network - Customer Service

1.0
Details
I called customer service to inquire about an order that wasn't shipped yet after 7 days, estimated delivery date said ships within 3-7 days. The order was still in the warehouse so I asked them to cancel for me. Of course they refused but the arrogance and sarcasm of both the service rep. and manager was unbelievable. They told me when item ever gets delivered that I should return it and be responsible for the return shipping!!!! I asked both of them for their names and they both told me that's none of my business! Very bad customer service. HSN should really train their reps. on manners. NEVER AGAIN HSN!
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Review
#849713 Review #849713 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Cust svc are rute
Reason of review
Problem with delivery

Contact Home Shopping Network Customer Service

Mailing Address:
HSN, Inc
Attn: Customer Service 1 HSN Drive
St. Petersburg, FL 33729
USA
Phone:
(800) 933-2887
All Home Shopping Network Contacts

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