Home Shopping Network Phone Numbers and Emails

Toll-Free Number:

  • (800) 933-2887

Customer Service:

  • (800) 933-2887
  • (800) 284-3900
  • (800) 557-0714

24/7 Service:

  • (800) 284-5757
    Place An Order

Home Shopping Network Email:

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Home Shopping Network Contact Information

Home Shopping Network Website:

Home Shopping Network Online Chat:

Corporate Office Address:

HSN, Inc
1 HSN Drive
St. Petersburg, Florida 33729
United States

Fax:

+1 727-872-6148
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Home Shopping Network Rating Based on 88 Reviews

Rating details

2.1
more details
Customer service
Website
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Home Shopping Network Customer Service Calls

398 TOTAL
CALLS
03:21 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Shopping Network Customer Service?

Shipping and Delivery Question:

  • “Did not receive my order”
  • “Delivery”
  • “I ordered items and I never received”

Request for Information Question:

  • “Need to know the model of what I ordered”
  • “Order status”
  • “About my order”

Payments and Charges Question:

  • “To make a payment.”
  • “Update my new debit card”
  • “Billing”

Return/ Replace Question:

  • “Change auto ship”
  • “Return label”
  • “Exchange”

Account Question:

  • “To see what my balance is”
  • “To know my account update”
  • “Account”

Activation/ Cancellation Question:

  • “Just to cancel the order”
  • “Cancelling an order”
  • “Hep you canceled my order And you took the money out of my bank”

Product/ Service Question:

  • “Damaged goods”
  • “Product not workin”
  • “Damaged shredder”

Cards Question:

  • “About recent credit card”
  • “I want to pay my credit card”
  • “Want to get credit card”

Refund Question:

  • “Refund expected”
  • “Wanted complete refund”
  • “Dont need product want refund”

Employment Question:

  • “Pay off debt”
  • “W-2 form”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Application”

Other Question:

  • “An order i placed”
  • “The Dash blender I purchased does not handle bread dough well”
  • “Computer I bought is a piece of ***”

About

Home Shopping Network Return Policy
To read more: https://www.hsn.com/faqs?faqId=2352
Home Shopping Network Delivery Policy
To read more: https://www.hsn.com/shop/new-markdowns/4525-9595
Home Shopping Network Privacy Policy
ALL MONTH LONG. HSNi, LLC and HSN Interactive LLC (collectively, "HSN") are part of the HSN, Inc. ("HSNi") family of businesses. At HSNi, Home Shopping Network respect the privacy of Company's customers and the importance of the information they entrust to Website Home Shopping Network do not knowingly collect personal information from children under the age of 13. The Company may allow third-party advertising companies or ad networks to display advertisements on Company's online Services. Website do not provide any personal information to these companies. www.hsn.com encourage The Customer to use caution in posting personal information. Enforce Home Shopping Network's' Conditions of Use. Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of Home Shopping Network's' customers. Website may share aggregated, non-personal information in any of the above situations and also with advertisers and others.
To read more: https://www.hsn.com/article/privacy-policy/2578
Home Shopping Network FAQ
To read more: https://www.hsn.com/faqs
Top Home Shopping Network Services

Shipping Service, Customer Care, Sales Representative

Top Home Shopping Network Products

Website, Protection Plan

Home Shopping Network Pros and Cons

Pros: Flex-pay, Terms of my purchase, First year of support was excellent, Feature where i could order from my tv screen, Never had a problem before

Cons: Customer service not helpful at all, Product not as described, Paying for return shipping when its their fault, Misleading practice, Horrible customer service

Related Companies

Qurate Retail, Zulily, QVC, Frontgate, Grandin Road

Summary

Home Shopping Network is a global multichannel company that was founded in 1977. The company is headquartered in St.Petersburg, Florida. Home Shopping Network is a wholly owned subsidiary of IAC. Home Shopping Network specializes in retail. The company offers several categories of products that include beauty products, jewelry, home products, lifestyle products, fashion products, and consumer electronics. Home Shopping Network sells products from different brand names such as Sephora, Canon, Hunter, Reebok, Olympus, Epson, Fuji, Kodak, Samsung, Gateway, General Electrics, JVC, Sharp.

Besides, Home Shopping Network features products from its private brands such as Signature Club, Andrew Lessman Vitamins and so much more.

Home Shopping Network reviews and complaints

Home Shopping Network is ranked 388 out of 3373 in E-commerce category

Area Served

USA

Payment Methods

VISA

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