Contact Home Shopping Network Customer Service
Home Shopping Network Phone Numbers and Emails
Toll-Free Number:
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(800) 933-2887
Customer Service:
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(800) 557-0714AutoShip Orders
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(813) 654-4192Brandon, FL
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(727) 872-4200Largo, FL
Home Shopping Network Emails:
Home Shopping Network Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Shopping Network Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Shopping Network is 8009332887. 78% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, address or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Shopping Network Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Shopping Network is 8009332887. 78% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, address or email.
People call Home Shopping Network mainly because of request for information, payments and charges.
38% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Home Shopping Network is hsnsocialcare@hsn.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Home Shopping Network Website:
Home Shopping Network Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 8:00AM-1:00AM (EST)
Mailing Address:
HSN
P.O. Box 9090
Clearwater, FL 33758
Fax:
Home Shopping Network Customer Service Reviews
Unable to login in account never fixed. Shipment was undeliverable.
HSN refused to cancel order. So sad to bad for me.
Was told to accept it when and where it showed up still pay for it and go from there. Very poor Customer service and now I remember why account closed.
How Good is Home Shopping Network's Customer Service?
Summary of Home Shopping Network Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Home Shopping Network?
Request for Information Question:
- “Check on orders”
- “Order status”
- “I want to speak with a representative”
Shipping and Delivery Question:
- “Items delivered not ordered”
- “The long underwear for women does. It come in 5xl size”
- “I didnt receive a code for $40 off for opening cc account.”
Return/ Replace Question:
- “Exchange”
- “Return problem”
- “Return questions”
Payments and Charges Question:
- “Unknown charge”
- “Updated payment information”
- “My payment for an extension or for a different amount”
Product/ Service Question:
- “Product defect”
- “My wireless airphones only one works right side”
- “I am trying to order a new item, already have Nakery beauty on auto ship, and I cannot take off new Nakery order”
Activation/ Cancellation Question:
- “Cancel an auto delivery item”
- “Cancel order”
- “Accidentally cancelled an autoship”
Account Question:
- “Software subscription for my h/p laptop that I purchased from HSN”
- “Account info”
- “Discuss account”
Cards Question:
- “Gift card”
- “About recent credit card”
- “I got denied a credit card when it said I was approved. Why is that ? I'm really disappointed. My credit rating went down with a hard pull .”
Refund Question:
- “Refund for item not received”
- “Refund expected”
- “Wanted complete refund”
Staff Question:
- “I need to speak to a customer service about a caloric air fryer oven. I ordered.”
- “Customer service”
Employment Question:
- “Pay off debt”
- “W-2 form”
Website/ Application Question:
- “Application”
Other Question:
- “Orders”
- “Trying to schedule interview”
- “Order I want to place”
Compare Home Shopping Network To
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