Contact Home Shopping Network Customer Service
Home Shopping Network Phone Numbers and Emails
Toll-Free Number:
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(800) 933-2887
Customer Service:
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(800) 557-0714AutoShip Orders
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(813) 654-4192Brandon, FL
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(727) 872-4200Largo, FL
Home Shopping Network Emails:
How to Contact Home Shopping Network Customer Service?
Most Popular Number:
| Total calls: 1 086 | Issues resolved: 76 | Last call: May 24, 2025 |
Home Shopping Network Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Shopping Network Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Shopping Network is 8009332887. 79% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Shopping Network Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Shopping Network is 8009332887. 79% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
People call Home Shopping Network mainly because of request for information, payments and charges.
24% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Home Shopping Network is hsnsocialcare@hsn.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Home Shopping Network Website:
Home Shopping Network Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 8:00AM-1:00AM (EST)
Mailing Address:
HSN
P.O. Box 9090
Clearwater, FL 33758
Fax:
Home Shopping Network Customer Service Reviews
Given an answer of delivery delayed with no definite date when my purchase will be delivered even though tracking reported that it was received and out for delivery in my state.
The agent was very patient & resolved my issue quickly. I'm a good customer with HSN. They want to keep our business!
How Good is Home Shopping Network's Customer Service?
Summary of Home Shopping Network Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Home Shopping Network?
Request for Information Question:
- “Want to place an order with my personal card not HSN Card”
- “Place order place order”
- “Checking on refund”
Shipping and Delivery Question:
- “Twin size posture prddick mattes son sale”
- “I did not receive my order”
- “My order said it was delivered, but I never received it”
Return/ Replace Question:
- “Talk about exchange”
- “Return question”
- “Need return label”
Payments and Charges Question:
- “Double bill for the item that I had sent back one of”
- “Overcharge on PayPal card”
- “Pay my bill”
Product/ Service Question:
- “I bought a smart watch less than six months ago and now it’s not working”
- “Purchase”
- “Look up purchase ofSamantha Brown products”
Account Question:
- “Want acct info”
- “Software subscription for my h/p laptop that I purchased from HSN”
- “Account info”
Activation/ Cancellation Question:
- “Cancel items”
- “Cancel an auto delivery item”
- “Cancel order”
Cards Question:
- “Trying to apply for the card”
- “Gift card”
- “About recent credit card”
Refund Question:
- “Refund for item not received”
- “Refund expected”
- “Wanted complete refund”
Staff Question:
- “I need to speak to a customer service about a caloric air fryer oven. I ordered.”
- “Customer service”
Employment Question:
- “Pay off debt”
- “W-2 form”
Website/ Application Question:
- “Application”
Other Question:
- “To find my TikTok order”
- “Order i havent teceived”
- “Order is wrong”
Compare Home Shopping Network Customer Service To
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