Home Shopping Network Phone Numbers and Emails

Toll-Free Number:

  • (800) 933-2887
Send Message

Customer Service:

  • (800) 557-0714
    AutoShip Orders
  • (813) 654-4192
    Brandon, FL
  • (727) 872-4200
    Largo, FL
  • (727) 312-2000
    New Port Richey, FL
  • (800) 284-5757
    Place An Order
  • (800) 284-3900

Discounts/ Rewards/ Cashback:

  • (877) 901-8027

General Info:

  • (727) 872-7443
    IP Closed Captioning

Home Shopping Network Emails:

Customer Service
General Info
IP Closed Captioning
Investors/ Franchising
Legal
DMCA Inquiries, Privacy Inquiries
hsnmedia.relations@hsn.net
Is this your business?
More phone numbers and emails Less phone numbers and emails

Contact Information

Home Shopping Network Website:

Home Shopping Network Help Center:

Corporate Office Address:

HSN, Inc.
1 HSN Drive
St. Petersburg, Florida 33729
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Sunday: 8:00AM-1:00AM (EST)


Mailing Address:

HSN

P.O. Box 9090

Clearwater, FL 33758

More contact details

Fax:

+1(727) 872-6559

Home Shopping Network Customer Service Reviews

1.7 / 5
Poor
Edward Z Qwr
Placed order told them I'm disabledust leave delivery on frt porch. Unable to contact shipper to cancel order. HSN refused to cancel order.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.8

Unable to login in account never fixed. Shipment was undeliverable.

HSN refused to cancel order. So sad to bad for me.

Was told to accept it when and where it showed up still pay for it and go from there. Very poor Customer service and now I remember why account closed.

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Guest-4385461
Had a problem with getting order
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Customer service reviewed the problem and solved it for me. Very courteous and helpful. The agent I spoke with understood

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How Good is Home Shopping Network's Customer Service?

Sulana ei jima V
Sulana ei jima V
Feels Satisfied | Jul 15, 2023

Very kind lady. Reassured me my order price was correct and would be reflected on my billing.

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Abdulmalik Vtb
Abdulmalik Vtb
Feels Satisfied | May 10, 2023

She was very helpful

Read full quote
Nevaeha Dok
Nevaeha Dok
Feels Disappointed | Nov 20, 2022

I got what I called for

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Jacquelina Koe
Jacquelina Koe
Feels Satisfied | Oct 05, 2022

Always have great stuff and great service on the phone. Anytime there's a problem or question

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Summary of Home Shopping Network Customer Service Calls

1.2K TOTAL
CALLS
03:28 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Shopping Network?

Shipping and Delivery Question:

  • “Shipment was empty”
  • “Didn't receive”
  • “My app says my 6 items have been delivered on November 10th. They have not been.”

Request for Information Question:

  • “Checking on a order”
  • “Want to place order. Have questions”
  • “Questions about an order I received”

Payments and Charges Question:

  • “Wanted to know when my next payment is due”
  • “Update my new debit card”
  • “Discount not applied to my order”

Return/ Replace Question:

  • “Returning items”
  • “Exchange question”
  • “Help my uncle with return for lost packing slip”

Product/ Service Question:

  • “Product not delivered”
  • “Order a vacuum cleaner two weeks ago hasn't arrived”
  • “New computer is not working properly”

Account Question:

  • “Discuss account”
  • “I'm having trouble logging in and I want to make a purchase”
  • “The battery jumper by the time I read all the stuff I forgot what the number was”

Activation/ Cancellation Question:

  • “Cancel autoship”
  • “Order cancel”
  • “Cancel a double order”

Cards Question:

  • “About recent credit card”
  • “I got denied a credit card when it said I was approved. Why is that ? I'm really disappointed. My credit rating went down with a hard pull .”
  • “To give new credit card number you have old one it's not the right ohe”

Refund Question:

  • “Refund for item not received”
  • “Refund expected”
  • “Wanted complete refund”

Staff Question:

  • “I need to speak to a customer service about a caloric air fryer oven. I ordered.”
  • “Customer service”

Employment Question:

  • “Pay off debt”
  • “W-2 form”

Website/ Application Question:

  • “Application”

Other Question:

  • “Doscount code not taken on order”
  • “Purchase online”
  • “To place an order”

About

Related Companies

Qurate Retail, QVC, Zulily, Frontgate, Grandin Road

Summary

Home Shopping Network is a global multichannel company that was founded in 1977. The company is headquartered in St.Petersburg, Florida. Home Shopping Network is a wholly owned subsidiary of IAC. Home Shopping Network specializes in retail. The company offers several categories of products that include beauty products, jewelry, home products, lifestyle products, fashion products, and consumer electronics. Home Shopping Network sells products from different brand names such as Sephora, Canon, Hunter, Reebok, Olympus, Epson, Fuji, Kodak, Samsung, Gateway, General Electrics, JVC, Sharp.

Besides, Home Shopping Network features products from its private brands such as Signature Club, Andrew Lessman Vitamins and so much more.

Home Shopping Network reviews and complaints

Home Shopping Network is ranked 445 out of 3705 in E-commerce category

Area Served

USA

Payment Methods

VISA

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