Contact Home Shopping Network Customer Service
Home Shopping Network Phone Numbers and Emails
Toll-Free Number:
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(800) 933-2887
Customer Service:
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(800) 557-0714AutoShip Orders
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(813) 654-4192Brandon, FL
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(727) 872-4200Largo, FL
Home Shopping Network Emails:
Home Shopping Network Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Shopping Network Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Shopping Network is 8009332887. 78% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Shopping Network Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Shopping Network is 8009332887. 78% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Home Shopping Network may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
People call Home Shopping Network mainly because of request for information, payments and charges.
38% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Home Shopping Network is hsnsocialcare@hsn.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Home Shopping Network Website:
Home Shopping Network Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 8:00AM-1:00AM (EST)
Mailing Address:
HSN
P.O. Box 9090
Clearwater, FL 33758
Fax:
How Good is Home Shopping Network's Customer Service?
Summary of Home Shopping Network Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Home Shopping Network?
Request for Information Question:
- “Checking on orders”
- “Check on orders”
- “Order status”
Shipping and Delivery Question:
- “Have not received order placed October 1”
- “Items delivered not ordered”
- “The long underwear for women does. It come in 5xl size”
Return/ Replace Question:
- “Return”
- “Exchange”
- “Return problem”
Payments and Charges Question:
- “Unknown charge”
- “Updated payment information”
- “My payment for an extension or for a different amount”
Product/ Service Question:
- “Look up purchase ofSamantha Brown products”
- “Product defect”
- “My wireless airphones only one works right side”
Activation/ Cancellation Question:
- “Cancel items”
- “Cancel an auto delivery item”
- “Cancel order”
Account Question:
- “Want acct info”
- “Software subscription for my h/p laptop that I purchased from HSN”
- “Account info”
Cards Question:
- “Trying to apply for the card”
- “Gift card”
- “About recent credit card”
Refund Question:
- “Refund for item not received”
- “Refund expected”
- “Wanted complete refund”
Staff Question:
- “I need to speak to a customer service about a caloric air fryer oven. I ordered.”
- “Customer service”
Employment Question:
- “Pay off debt”
- “W-2 form”
Website/ Application Question:
- “Application”
Other Question:
- “Easy pay”
- “To place an order”
- “Trying to place an order”
Compare Home Shopping Network Customer Service To
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