Contact Information

You can contact the customer service representative of Home Shopping Network calling Home Shopping Network's helpline phone numbers.

Toll-Free Number:

  • (800) 933-2887

24/7 Service:

  • (800) 284-5757 Place An Order

Customer Service:

  • (800) 933-2887
  • (800) 284-3900
  • (800) 557-0714
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does not support this feature.

Currently you can call only US numbers.

Home Shopping Network Website:

Home Shopping Network Online Chat:

Home Shopping Network Email:

  • Media

Corporate Office Address:

HSN, Inc
1 HSN Drive
St. Petersburg, Florida 33729
United States

Fax:

+1 727-872-6148

Help in Social Networks:

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Home Shopping Network Rating Based on 81 Reviews

Rating details

2.1
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Home Shopping Network Customer Service Calls

241 TOTAL
CALLS
03:09 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Shopping Network Customer Service?

Shipping and Delivery Question:

  • “Did not receive my order”
  • “I have not received my order”
  • “Address not deliverable” , Review # 2217842

Request for Information Question:

  • “About my order”
  • “Questions about an order”
  • “Status of a item”

Payments and Charges Question:

  • “To obtain my employee discount”
  • “Billing”
  • “Moneygram payments” , Review # 2269182

Return/ Replace Question:

  • “Returns”
  • “Exchange”
  • “Need to return an item” , Review # 2052031

Activation/ Cancellation Question:

  • “Hep you canceled my order And you took the money out of my bank”
  • “Why was My order cancelled order #107570”
  • “Just to cancel the order”

Account Question:

  • “Account issue” , Review # 2036756
  • “To know my account update”
  • “To see what my balance is”

Product/ Service Question:

  • “Bought two hp co.puters in September this year. Neither one is working.”
  • “I DI NOT RECEIVE ALL PARTS TO MY ORIGAMI WORK STATION item #”
  • “My dyson is a week old and not working”

Refund Question:

  • “Wanted complete refund”
  • “Refund expected”
  • “Dont need product want refund”

Employment Question:

  • “Pay off debt”
  • “Update my new debit card”
  • “W-2 form” , Review # 2058211

Cards Question:

  • “Apply hsn card”
  • “Want to get credit card”

Other Question:

  • “A problem with a item”
  • “Orders”
  • “To place an order”

About

Home Shopping Network Return Policy
To read more: https://www.hsn.com/faqs?faqId=2352
Home Shopping Network Delivery Policy
To read more: https://www.hsn.com/shop/new-markdowns/4525-9595
Home Shopping Network Privacy Policy
ALL MONTH LONG. HSNi, LLC and HSN Interactive LLC (collectively, "HSN") are part of the HSN, Inc. ("HSNi") family of businesses. At HSNi, Home Shopping Network respect the privacy of Company's customers and the importance of the information they entrust to Website Home Shopping Network do not knowingly collect personal information from children under the age of 13. The Company may allow third-party advertising companies or ad networks to display advertisements on Company's online Services. Website do not provide any personal information to these companies. www.hsn.com encourage The Customer to use caution in posting personal information. Enforce Home Shopping Network's' Conditions of Use. Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of Home Shopping Network's' customers. Website may share aggregated, non-personal information in any of the above situations and also with advertisers and others.
To read more: https://www.hsn.com/article/privacy-policy/2578
Home Shopping Network FAQ
To read more: https://www.hsn.com/faqs
Top Home Shopping Network Services

Shipping Service, Customer Care, Sales Representative

Top Home Shopping Network Products

Website, Protection Plan

Home Shopping Network Pros and Cons

Pros: Flex-pay, Terms of my purchase, First year of support was excellent, Feature where i could order from my tv screen, Never had a problem before

Cons: Customer service not helpful at all, Product not as described, Paying for return shipping when its their fault, Misleading practice, Horrible customer service

Related Companies

Qurate Retail, Zulily, QVC, Frontgate, Grandin Road

Summary

Home Shopping Network is a global multichannel company that was founded in 1977. The company is headquartered in St.Petersburg, Florida. Home Shopping Network is a wholly owned subsidiary of IAC. Home Shopping Network specializes in retail. The company offers several categories of products that include beauty products, jewelry, home products, lifestyle products, fashion products, and consumer electronics. Home Shopping Network sells products from different brand names such as Sephora, Canon, Hunter, Reebok, Olympus, Epson, Fuji, Kodak, Samsung, Gateway, General Electrics, JVC, Sharp.

Besides, Home Shopping Network features products from its private brands such as Signature Club, Andrew Lessman Vitamins and so much more.

Home Shopping Network reviews and complaints

Home Shopping Network is ranked 351 out of 3181 in E-commerce category

Area Served

USA

Payment Methods

VISA

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