Samsung 60-Inch Tv Review

3.3
These guys have horrible customer service! I ordered a flat screen tv, they took the funds out of my bank account, and still haven't refunded them. It's been 6 days, and counting.
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#776447 Review #776447 is a subjective opinion of poster.
Location
Fountain Valley, California
Reason of review
Pricing issue

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HSN IS NOT TRUSTWORTHY

2.9
Update by user Feb 23, 2016

HSN sent me a letter stating exactly what I purchased, price, etc. but no explanation as to why my Lifetime Support disappeared and why my laptop battery has such a short lifespan, its only 2 yrs and already it went from 3.5 hrs off power to less than 2 hrs.

This laptop has to be a refurbished product which I was not told about, its slow as *** and its supposed to be the fastest and best thing out there when I purchased it...

I hate it... Ready to dump it and start with something else.....Have to contact the FCC or Attorney General, something fishy going on with HSN, they lie a lot it seems and then don't back up their product....

Update by user Dec 23, 2015

No it is not resolved, no further word from HSN. No time at the moment to further address this but beginning of the year I will be back at it again giving you an update...

I did get a full refund on the printer which decided to start eating my paper suddenly. where is my tech support though, still nothing....

Original review posted by user Nov 20, 2015
I purchased an HP laptop from them last April 2014 with the promise of LIFETIME SUPPORT, that has been canceled and I cannot seem to get thru to anyone who takes an interest in this. I received a letter just stating what I purchased, when but no response as to where my Lifetime Support disappeared too. I ended up having to pay HP another $200 for an extra year of support since this computer is having problems so my 699 laptop is now 899.. No one knows anything. The 3 yr contract I purchased does not know about HSN and sales or vice versa, what a mess they are. I WILL NEVER SHOP AT HSN ONLINE EVER AGAIN, they lie, they cannot be trusted to follow up with their promises esp after the 1st year... There is no lifetime support on software after 1 year contrary to what they advertise and I purchased... I want to sue them but not sure where to start so I'm starting here.... I need suggestions on how to go about doing this... The battery is not as advertised either, I purchased because they said it was a 6 hour battery, barely does 3 hrs defeating what I needed it for... the touchpad only works on the left side too... I have called multiple times trying to reach someone since May when they changed their support number... H E L P
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2 comments
#1081121

I bought an Acer from them 6 years ago. Turned out that it lacked features they said it had.

Called them and they actually gave me a nice discount to keep it. When I received the software I discovered it was NOT the bundle they advertised but basically garbage. Once again I called. At first they were doing nothing.

When I suggested they better come up with answers because the next person who calls them will be from FCC to question why all the false claims they once again knocked more money off computer. I should have sent it all back. It never worked right, the battery was horrible and a replacement battery wouldn't charge beyond 40%.

The part that irked me was they still showed video online that falsely presented this laptop AFTER I told them it wasn't right.

Presenter clearly had no idea what he was talking about!

I will never order electronics from HSN again.

Stick with QVC....nothing but great experiences with them!

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#1081332
@PissedConsumer1081121

thanks, never went on QVC. I'm pretty much turned off all electronics onliine, I will go buy them in person...

I did get the printer refunded totally, it started eating my paper. As for the laptop the battery is about 3 hrs, advertised as 6 hrs which it is not even close.

They say they can't even find me in the system, its only been a year and a half and now I have no lifetime support, still working on this one... Maybe I'll try your approach...or just go to the FCC directly....

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ID
#737572 Review #737572 is a subjective opinion of poster.
Location
Valrico, Florida
Pros
  • First year of support was excellent
Cons
  • Lifetime support is non existent
Reason of review
Warranty issue
Loss
$20000
Preferred solution
Let the company propose a solution

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Lifetime Support is apparently non existent now from HSN

2.8
I purchased a laptop last year from HSN with Lifetime Support, I have been trying to reach them for 2 weeks and today the operator says the number is no longer operational. So is HSN just built on lies? I had to spend another $200 with HP to get support to fix this *** laptop which seems to have constant problems... I tried the online site once and it just went dead on me... I am contacting HP to complain also, HSN has no business selling anything of theirs if its all lies about support etc... I even purchased a 3 yr agreement but they only do hardware, going to cancel it right now. Waste of money... Has anyone else had a problem with purchasing computers from HSN??? Soon as my 1 yr ran out so did their phone number, very strange... I will never look at HSN again for anything, they lost a customer because they lie too much.... I just read some reviews on them and I was horrified... Florida911
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#694637 Review #694637 is a subjective opinion of poster.
Location
Brandon, Florida
Pros
  • First year of support was excellent
Cons
  • Not honoring lifetime support
Reason of review
Lifetime Warranty is non existent, phone disconnected.

Tarnished ring

3.0
I purchased a really lovely antique style ring from the Heidi Daus collection on hsn nearly 2 years ago,which i wear a lot.Unfortunately when i wear it lately it turns my finger green!?? I've tried cleaning & polishing it but it still does the same thing. So now what can i do about it?? Needless to say,it is one of my favorite rings and i am extremely disappointed with this recent 'turn of events'!! I would appreciate any and all recommendations to correct this problem even to the extent of replacing it free of charge as previously advertisedHome Shopping Network
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1 comment
#1211982

I can't believe it took that long for the coating to come off!!! It's all the copper the ring has in it & contact with the the oils & seat from your skin causes and reaction ....going green

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ID
#669361 Review #669361 is a subjective opinion of poster.
Location
Chico, California
Reason of review
Bad quality
Loss
$125
Preferred solution
replacement as advertised

Guitar Chords Chart Review

2.5
I ordered and paid for the Keith Urban guitar package and received everything but the chord chart. Called to get it and was told my only option was to re-package the whole thing and send it back.. Why can't you folks just send me that chord chart?
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#628590 Review #628590 is a subjective opinion of poster.
Location
Yukon, Oklahoma
Reason of review
Problem with delivery
New Reviewer

False advertising: The 21 Days Fix, online and infomercials

3.0
Following the infomercials on the Home Shopping Network, I ordered "The 21 days Fix." ($62) The main reason why I ordered this product was because it was featured to come with color coded portion boxes, the core of the diet, which was novel and useful. All I received was a diet book and 5 DVDs for workouts, but no portion boxes, which apparently I have to buy myself, wasting more time and money. All the ads of this product should come with clear disclaimers that the order comes without the boxes featured ad nausea in the informercial, as the main gimmick of the product.
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