Home Shopping Network
Reviews and Complaints
Reviews Chart
$82.8K
CLAIMED LOSSES
224
TOTAL REVIEWS
32.8K
PAGE VIEWS
1
ISSUE RESOLVED
Account issue
They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking why my account there was closed, they said I owed for purchases and for approximately 4 years have asked QVC to send me documentation of purchases, so I can pay for any of the purchases I've made and haven't received them. QVC also stated that I have 7 different accounts which I have disputed. What Bull S_ _ _ . QVC if they what the issue resolved get off Your A_ _es and send the documents.
User's recommendation: Don’t buy from QVC, HSN, EVINE......
ID
Location
Pittsburgh, Pennsylvania
Need to return an item
I brought a box spring an mattress from them last year . The mattress is falling a part already no more!!!!go buy local
ID
Location
Fredericksburg, Virginia
Preferred solution
Full refund
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
I have not received my order
My order not coming yet order number 60612 send me or refund my money
User's recommendation: N.
ID
Product
Home Shopping Network Website
Loss
$10
Preferred solution
Send product or refund money
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Don't recive my product
Have long time thai i bought a handsfree ear buds but do not recieve them.contacrmt
User's recommendation: Contact customer to let them now that you send it.
ID
Location
Catano, Catano
Service
Home Shopping Network Shipping Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for an order not rec'd
As it turns out, 21/2 yrs it turns out to be the fault of HSN shipping department. Item sent to an old address. Harrassed, over a purchased mot received. After removing the charge they rebilled me because UPS stated the package was delivered. Only it was delivered to an old address not my new address which they had been given! Hot Jamn! Oh I'm pissed for real!
ID
Location
Passaic, New Jersey
Service
Home Shopping Network Shipping Service
Preferred solution
Let the company propose a solution
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Complain
Necesito saber que ha pasado con mi producto retirado el dinero de mi visa trato de entrar con el pista y mi correo electrónico y venta incorrecto espero respuesta o tomaré cartas en el asunto.
User's recommendation: No para nada los recomiendo.
ID
Service
Home Shopping Network Shipping Service
Cons
- Nunca llego el producto
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got item
Where is my item Cost$23.94 So please send item asap
ID
Loss
$24
Preferred solution
Apology
Checking account wrong
Money taken out of my checking
User's recommendation: Check ordering.
ID
Location
Marysville, Washington
Loss
$73
Preferred solution
Full refund
Cracked case
Bought fire tablet with caseable the case I talked to HSN told them about the case is cracking they told me I have to contact the company to get it replaced
User's recommendation: Too much headache.
ID
Location
Portland, Oregon
Order#164714**** concierge 4"feather never receve
On 2/14/2020 I order by phone st.Petersburg FL concierge 4" feather cover mattress what never receve.Now I receve the bill for 21.18 but never the marchendise
User's recommendation: please check delivery by IUPS to find what happen ??
ID
Location
Harvest, Alabama
Loss
$58
Preferred solution
Deliver product or service ordered
Just to cancel the order
The chair I ordered had to much padding in it in the head area which caused my neck to hurt. I do have a neck issue. As far as customer service everyone I talked to was courteous and under standing of my problem. Thank you
ID
Location
Alsip, Illinois
Product
Rca 10 Tablet
Dont buy unless have time on your hands- your order will not come in timely fashion
ordered on 2/6/20 its now 2/13/20 and order has not been shipped.
ID
Location
Washington, District Of Columbia
Preferred solution
Deliver product or service ordered
Everything goes along smoothly until something needs to be returned to them and then it all blows up in your face. The worst example that I have is that I purchased the following item: Sultra After Hours Collection ThermaLite Dryer Brush ITEM 121-**** Price: $149.00 It...
View full review
ID
When buy from this come it's a great experience, until you need return, have problem with associates, companies that HSN bundle the products they sale
I brought a VIPRE Antivirus LIFETIME PROTECTION, A YEAR OUT I WANTED TO ADD ANOTHER MOBLE PHONE, ONLY THEN DID I FINE OUT THAT VIPRE HAD CANCELED THAT PARTICULAR PACKAGE, AND WORST MY PHONE HAD NOT BEEN PROTECTED ALL THAT TIME. VIPRE TOLD ME THEY HSN NEEDED TO SEND PROOF OF PURCHASE, AND THAT's WHERE THE NIGHTMARE STARTED AFTER TALKING TO THREE CUSTOMER AGENTS, EACH ONE PROMISING TO E-MALL WHAT I NEEDED, NOT ONE OF THEM FOLLOWED THROUGH. SO NOW AFTER TALKING TO THIS LAST AGENT, SHE ADVISED THAT WAS NO EVIDENCE OF EVER CONTACTING THEM, BUT THE ONLY WAY TO GET THE INFORMATION IS BY MAIL. I'm going on line to find corporate ofc to make sure they know the ineptness of their employees!
ID
Pros
- Good ordering and deliverance
Cons
- Worst customer service ever after ordering
Reason of review
Poor customer service
Preferred solution
My is that your agents be better trained, more empathic, knowledgeable, honest, and take responsibility for their mistakes. Finally to expedite the information that I have request to get my phone protected!!!!
Problem with mattress
I ask for a call back and no one replied after two hours so I called back and asked her rather call back and what's up like another hour and a half I got a phone call and then I got hung up on not happy I need to make a complaint about a mattress I have purchased in December Casey Beautyrest one of the sides of the mattress is bulging out to end I am sitting crooked and sleeping Cricket this mattress is only a little over a month old and it's already doing this so I need to know if I have any options before I pay the insane amount that you're asking for a default e mattress my name is Shannon Chase
ID
Cons
- Refund policy
- False advertising
- Misleading practice
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
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