Home Shopping Network Reviews

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Verified Reviewer
New Reviewer

Do not care about Customers

Home Shopping Network - Do not care about Customers
Home Shopping Network - Do not care about Customers
Waiting for an auto ship order for over a month and they are now selling that exact item as a single ship. When I called to ask about it, I was told that this is a single ship. I spoke to a manager and was told this was a warehouse issue. I stated the auto ship means I am spending more money with you and you are not taking care of this or making it right All this means is you are out to make more money Shame on HSN

User's recommendation: Watch the webiste to see more unfair practices by the company.

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ID
#2166070 Review #2166070 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Pros
  • Flex pay
Cons
  • Customer service not helpful at all
  • You do not value your customers and it is obvious
  • He agreed there was an issue
Preferred solution
send me my product

Returns are not credited. Your out of money if you return

Hsn. Still charges customers. For items they mail back. They always blame the postal service. There not good company. Shop at shop hq.

User's recommendation: shop at hq.

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1 comment
#1928443

That’s why I stopped buying from them and QVC. I think both companies are crap.

ID
#2096407 Review #2096407 is a subjective opinion of poster.
Cons
  • Paying for return shipping when its their fault
Loss
$50
Preferred solution
Full refund
New Reviewer

Orders taking too long!

Orders are taking way too long to get you're order. The quality has gone down also.
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ID
#2061963 Review #2061963 is a subjective opinion of poster.
Pros
  • Flex pay
Cons
  • No comfermation of order sent and no tracking info sent to me
Preferred solution
Full refund

Incumplimiento

El 21 de abril del presente año realice una compra a travez de su empresa la cual a la fecha no ha sido entregada razon x la cual exijo se me envie la mercancia y el dinero ademas de un regalo tengo claro q es una empresa solida y responsable espero su respuesta mil gracias

User's recommendation: Deben comunicar.

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ID
#2061318 Review #2061318 is a subjective opinion of poster.
Location
Pereira, Departamento De Risaralda

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Checking on my order

you all listed a Coleman hot tub for $9.99 free shipping I place the order for three the order went through they overcharged me and messed up my whole credit card account in bank account up . now I can't contact anyone and no one will call me back my contact number is email lamontymodels@***.com. I have nothing pertaining to my order after you took all this money actually off my credit card. 100$ . false info an is a big scam an no way to contact no one about order or product

User's recommendation: Not to buy . The prices are not true an there is no way to make sure your order whet thru after you buy something an then it's not the listed price.

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ID
#2060168 Review #2060168 is a subjective opinion of poster.
Product
Coleman Hot Tub
Pros
  • Terms of my purchase
Cons
  • Lousy 1st and last order
  • Lack of info about my account
  • Customer service not helpful at all
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

W-2 form

I hung up. Realized I needed to call qurate. I am a former employee.
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ID
#2058211 Review #2058211 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Reclamo sobre una compra hace mas de 4 meses

El dia 21 del mes abril realice una compra de unos productos de la marca milwookie la fecha ni he recibido tales articulos exijo una pronta respuesta ademas de mi compra gracias.
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ID
#2058149 Review #2058149 is a subjective opinion of poster.
Pros
  • First year of support was excellent
  • Flex-pay
  • Feature where i could order from my tv screen
Cons
  • Paying for return shipping when its their fault
Loss
$130
Preferred solution
Price reduction
New Reviewer

Need to return an item

I brought a mattress set from your company . It is falling apart already. The form is buckled up I brought this last year from your program. It is very uncomfortable.!!!

User's recommendation: Dont buy until you tryl.

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ID
#2052031 Review #2052031 is a subjective opinion of poster.
Pros
  • Never had a problem before
  • Never had a problem befour
Preferred solution
Full refund
New Reviewer

Unsatified with the purchase of an all in one HP desktop

got this about a year ago or so, was working find than the monitor stop working it blinks every two to three minutes. I call and the guy said it was too late to do anything I'm done never again unbelievable.

User's recommendation: Know how to retain you customers, saying nothing is bad.

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1 comment
#1889142

For your next computer, do not buy an all-in-one model. Replacing anything inside can be rather difficult and, as in your case when a problem with a peripheral happens, eg., your monitor you cannot just sap out the old and connect a new one.

ID
#2037397 Review #2037397 is a subjective opinion of poster.
Pros
  • Flex-pay
Preferred solution
fix the problem.

Account issue

They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking why my account there was closed, they said I owed for purchases and for approximately 4 years have asked QVC to send me documentation of purchases, so I can pay for any of the purchases I've made and haven't received them. QVC also stated that I have 7 different accounts which I have disputed. What Bull S_ _ _ . QVC if they what the issue resolved get off Your A_ _es and send the documents.

User's recommendation: Don’t buy from QVC, HSN, EVINE......

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ID
#2036756 Review #2036756 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Need to return an item

I brought a box spring an mattress from them last year . The mattress is falling a part already no more!!!!go buy local
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ID
#2033040 Review #2033040 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
Preferred solution
Full refund
New Reviewer

I have not received my order

Home Shopping Network - I have not received my order
My order not coming yet order number 60612 send me or refund my money

User's recommendation: N.

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ID
#2013697 Review #2013697 is a subjective opinion of poster.
Product
Home Shopping Network Website
Loss
$10
Preferred solution
Send product or refund money

Don't recive my product

Home Shopping Network - Don't recive my product
Have long time thai i bought a handsfree ear buds but do not recieve them.contacrmt

User's recommendation: Contact customer to let them now that you send it.

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ID
#1966512 Review #1966512 is a subjective opinion of poster.
Location
Catano, Catano
Service
Home Shopping Network Shipping Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charged for an order not rec'd

Home Shopping Network - Charged for an order not rec'd
As it turns out, 21/2 yrs it turns out to be the fault of HSN shipping department. Item sent to an old address. Harrassed, over a purchased mot received. After removing the charge they rebilled me because UPS stated the package was delivered. Only it was delivered to an old address not my new address which they had been given! Hot Jamn! Oh I'm pissed for real!
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ID
#1957276 Review #1957276 is a subjective opinion of poster.
Location
Passaic, New Jersey
Service
Home Shopping Network Shipping Service
Preferred solution
Let the company propose a solution
New Reviewer

Complain

Home Shopping Network - Complain
Necesito saber que ha pasado con mi producto retirado el dinero de mi visa trato de entrar con el pista y mi correo electrónico y venta incorrecto espero respuesta o tomaré cartas en el asunto.

User's recommendation: No para nada los recomiendo.

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ID
#1950488 Review #1950488 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Nunca llego el producto
Preferred solution
Deliver product or service ordered