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Account issue

1.0
Details
They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking why my account there was closed, they said I owed for purchases and for approximately 4 years have asked QVC to send me documentation of purchases, so I can pay for any of the purchases I've made and haven't received them. QVC also stated that I have 7 different accounts which I have disputed. What Bull S_ _ _ . QVC if they what the issue resolved get off Your A_ _es and send the documents.

User's recommendation: Don’t buy from QVC, HSN, EVINE......

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ID
#2036756 Review #2036756 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

Need to return an item

I brought a box spring an mattress from them last year . The mattress is falling a part already no more!!!!go buy local
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ID
#2033040 Review #2033040 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

I have not received my order

Home Shopping Network - I have not received my order
My order not coming yet order number 60612 send me or refund my money

User's recommendation: N.

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ID
#2013697 Review #2013697 is a subjective opinion of poster.
Product
Home Shopping Network Website
Loss
$10
Preferred solution
Send product or refund money
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Don't recive my product

1.8
Details
Home Shopping Network - Don't recive my product
Have long time thai i bought a handsfree ear buds but do not recieve them.contacrmt

User's recommendation: Contact customer to let them now that you send it.

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ID
#1966512 Review #1966512 is a subjective opinion of poster.
Location
Catano, Catano
Service
Home Shopping Network Shipping Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged for an order not rec'd

5.0
Details
Home Shopping Network - Charged for an order not rec'd
As it turns out, 21/2 yrs it turns out to be the fault of HSN shipping department. Item sent to an old address. Harrassed, over a purchased mot received. After removing the charge they rebilled me because UPS stated the package was delivered. Only it was delivered to an old address not my new address which they had been given! Hot Jamn! Oh I'm pissed for real!
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ID
#1957276 Review #1957276 is a subjective opinion of poster.
Location
Passaic, New Jersey
Service
Home Shopping Network Shipping Service
Preferred solution
Let the company propose a solution
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Complain

Home Shopping Network - Complain
Necesito saber que ha pasado con mi producto retirado el dinero de mi visa trato de entrar con el pista y mi correo electrónico y venta incorrecto espero respuesta o tomaré cartas en el asunto.

User's recommendation: No para nada los recomiendo.

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ID
#1950488 Review #1950488 is a subjective opinion of poster.
Service
Home Shopping Network Shipping Service
Cons
  • Nunca llego el producto
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got item

1.0
Details
Where is my item Cost$23.94 So please send item asap
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ID
#1943180 Review #1943180 is a subjective opinion of poster.
Loss
$24
Preferred solution
Apology

Checking account wrong

Money taken out of my checking

User's recommendation: Check ordering.

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ID
#1924797 Review #1924797 is a subjective opinion of poster.
Location
Marysville, Washington
Loss
$73
Preferred solution
Full refund

Cracked case

1.0
Details
Bought fire tablet with caseable the case I talked to HSN told them about the case is cracking they told me I have to contact the company to get it replaced

User's recommendation: Too much headache.

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ID
#1893222 Review #1893222 is a subjective opinion of poster.
Location
Portland, Oregon

Order#164714**** concierge 4"feather never receve

On 2/14/2020 I order by phone st.Petersburg FL concierge 4" feather cover mattress what never receve.Now I receve the bill for 21.18 but never the marchendise

User's recommendation: please check delivery by IUPS to find what happen ??

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ID
#1828707 Review #1828707 is a subjective opinion of poster.
Location
Harvest, Alabama
Loss
$58
Preferred solution
Deliver product or service ordered

Just to cancel the order

5.0
Details
The chair I ordered had to much padding in it in the head area which caused my neck to hurt. I do have a neck issue. As far as customer service everyone I talked to was courteous and under standing of my problem. Thank you
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ID
#1792183 Review #1792183 is a subjective opinion of poster.
Location
Alsip, Illinois
Product
Rca 10 Tablet

Dont buy unless have time on your hands- your order will not come in timely fashion

1.0
Details
ordered on 2/6/20 its now 2/13/20 and order has not been shipped.
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ID
#1791789 Review #1791789 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Deliver product or service ordered
1.0
Details
Everything goes along smoothly until something needs to be returned to them and then it all blows up in your face. The worst example that I have is that I purchased the following item: Sultra After Hours Collection ThermaLite Dryer Brush ITEM 121-**** Price: $149.00 It...
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ID
#1786680 Review #1786680 is a subjective opinion of poster.

When buy from this come it's a great experience, until you need return, have problem with associates, companies that HSN bundle the products they sale

1.4
Details
I brought a VIPRE Antivirus LIFETIME PROTECTION, A YEAR OUT I WANTED TO ADD ANOTHER MOBLE PHONE, ONLY THEN DID I FINE OUT THAT VIPRE HAD CANCELED THAT PARTICULAR PACKAGE, AND WORST MY PHONE HAD NOT BEEN PROTECTED ALL THAT TIME. VIPRE TOLD ME THEY HSN NEEDED TO SEND PROOF OF PURCHASE, AND THAT's WHERE THE NIGHTMARE STARTED AFTER TALKING TO THREE CUSTOMER AGENTS, EACH ONE PROMISING TO E-MALL WHAT I NEEDED, NOT ONE OF THEM FOLLOWED THROUGH. SO NOW AFTER TALKING TO THIS LAST AGENT, SHE ADVISED THAT WAS NO EVIDENCE OF EVER CONTACTING THEM, BUT THE ONLY WAY TO GET THE INFORMATION IS BY MAIL. I'm going on line to find corporate ofc to make sure they know the ineptness of their employees!
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ID
#1779549 Review #1779549 is a subjective opinion of poster.
Pros
  • Good ordering and deliverance
Cons
  • Worst customer service ever after ordering
Reason of review
Poor customer service
Preferred solution
My is that your agents be better trained, more empathic, knowledgeable, honest, and take responsibility for their mistakes. Finally to expedite the information that I have request to get my phone protected!!!!

Problem with mattress

1.0
Details
I ask for a call back and no one replied after two hours so I called back and asked her rather call back and what's up like another hour and a half I got a phone call and then I got hung up on not happy I need to make a complaint about a mattress I have purchased in December Casey Beautyrest one of the sides of the mattress is bulging out to end I am sitting crooked and sleeping Cricket this mattress is only a little over a month old and it's already doing this so I need to know if I have any options before I pay the insane amount that you're asking for a default e mattress my name is Shannon Chase
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ID
#1778693 Review #1778693 is a subjective opinion of poster.
Cons
  • Refund policy
  • False advertising
  • Misleading practice
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund