Unclaimed
Home Shopping Network
Reviews and Complaints
90.4K
CLAIMED LOSSES
285
TOTAL REVIEWS
46.3K
PAGE VIEWS
1
ISSUE RESOLVED
Home Shopping Network Net Promoter Score (NPS)
34
high
NPS
-100
100
- 67% Promoters
- 0% Passives
- 33% Detractors
Home Shopping Network's estimated NPS of 34 considered to be high. 67% of users would likely recommend Home Shopping Network to a friend or colleague.
Customer Satisfaction
Home Shopping Network Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMoneygram payments
That hsn/synch foes not accept moneygram payments.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Trying to purchase a telephone ear buds
My card was declined don't know what reason
ID
Location
Chula Vista, California
Address not deliverable
Old address had multiple housing units... New address wasn't being accepted ... Took Old address out .. Package now can be delivered without any problem... Mom's been customer about 25+ years... Thanks HSC... Greggory
ID
Location
Memphis, Tennessee
Disappointed
Paying off whatever I owe and closing account. Done with them and the cheap merchandise and bad customer service. Everything looks fine on TV but when its received it has already been used or broken. On several occasions that has happened. So thats it HSN. You can keep your junk and I hope you go out of business.
ID
Location
Waterbury, Connecticut
Broken IPad
Ordered an iPad and they sent me one that had a crack in it. Must of belonged to someone else. Still waiting for my refund. Last time Ill ever order from them again.
ID
Location
Waterbury, Connecticut
Curtis Stone
Would like to know when the Curtis Stone Dura-Pan non-stick 3pc fry pan set 683-938 will be available again.
ID
Location
Holland, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDo not care about Customers
Waiting for an auto ship order for over a month and they are now selling that exact item as a single ship. When I called to ask about it, I was told that this is a single ship. I spoke to a manager and was told this was a warehouse issue. I stated the auto ship means I am spending more money with you and you are not taking care of this or making it right All this means is you are out to make more money Shame on HSN
User's recommendation: Watch the webiste to see more unfair practices by the company.
ID
Pros
- Flex pay
Cons
- Customer service not helpful at all
- You do not value your customers and it is obvious
- He agreed there was an issue
Preferred solution
send me my product