Home Shopping Network
Reviews and Complaints
Reviews Chart
$82.8K
CLAIMED LOSSES
224
TOTAL REVIEWS
32.8K
PAGE VIEWS
1
ISSUE RESOLVED
My last order I want cancelled it is way to small
It’s ok I have to call back and find out if I can pay all flexpays on the first
ID
Reason of review
Order processing issue
Update by user May 05, 2019
I’m calling and texting the news! About shady companies like Shopping Network.Com Also on Instagram who let dishonest companies who advertise on their social media page. They don’t care about their followers
Original review posted by user May 05, 2019
I placed this order 4/21/19 I just ordered a baby shark... ID
Service
Home Shopping Network Shipping Service
DO NOT ORDER FROM SHOPPING NETWORK.Co!!! I ordered a package April 21st. I wrote the company serval times. USPS had the label ready ! They where waiting on the package to start delivery. I have been getting updates from USPS when the package would arrive thru text...
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ID
Service
Home Shopping Network Shipping Service
Total Junk
I ordered an infant baby shark sleeping bag. I washed it and it totally fell apart. Baby never got to use it. No response from company yet.
ID
Location
Cleveland, Ohio
Still Waiting
Ordered A foot warmer rug a month ago ,still waiting.They tell you to go to customer support but there is no customer support. They ship the items from china on the slowest boat they can find.Hopefuly it will get here by xmas. DON'T BUY FROM THIS COMPANY
ID
Service
Home Shopping Network Shipping Service
Cons
- Customer service not helpful at all
Reason of review
Problem with delivery
Did not receive order
I ordered a baby shark quite awhile ago and have not received it. My email is pattyarts@***.com. The address is. 265 Maple Street Plymouth Mi. 48170 Please look into this for me thank you. Phone 323690****
ID
Samsung at HSN & Tracfone?
i got to buy a Samsung galaxy J3 luna pro with 1200minute,text,data could not ask for any thing better to use,verizon come in as service and where I live is the Best service in this area,the phone is 2 yrs now and still very good and dependable and so dependable many of my friend bought them too,all are very happy with HSN tracfone plus the price are between $79.00 to $99.00,how can you beet that
ID
Location
Chicopee, Massachusetts
Complaints
When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates are timed on their calls, they are not being RUDE they need to keep the call moving so they can get to the next call before the items are sold out. Be Prepared
ID
Service
Home Shopping Network Sales Representative
Reason of review
Rude and Ungrateful Customers
Not good at all..
My order has not been shipped I sent it in feb.12 2019 order# 30944 still have not recived it WHY ??
ID
Reason of review
Problem with delivery
Loss
$23
Very unhappy
Placed and order since Jan29th haven't received it #21750 send several message to cancel the order and still no order and no refund to my card last message on Fed 20th.
ID
Service
Home Shopping Network Shipping Service
Reason of review
Problem with delivery
Not happy
I ordered something on feb 8 2019 and today is feb 18 2019. I understand sometimes popular things items are on back order and take time but I’ve reached out a few times to get some kind of response and I hear nothing back.,it’s scary when you order online using your card.
ID
Fraud
It’s been 8 days and no order has been ship but my credit card was debit. Order 21816. They are out of compliance according to their rules
ID
Service
Home Shopping Network Shipping Service
Reason of review
Order processing issue
Finally
Tried 3 weeks to reach rca about new tablet that didn't work. Nothing. Tried sending it back to return label but finally yesterday,talked to human. My trouble is fixed. Thnks
ID
Product
Rca 10 Tablet
I love HSN
I'm not sure why I received this because I have never had any complaints about HSN. They have always been reliable and easy to work list
ID
Reason of review
Good quality
Three months ago we purchased a new home and updated our shipping address. HSN now refuses to sell to us because someone previously living at this address did not pay their bill. It did not matter that my account was paid in full with an excellent payment history...
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ID
Location
Saint Petersburg, Florida
Service
Home Shopping Network Customer Care
Pros
- Products
Cons
- Being refused service
Reason of review
Refused service
Preferred solution
Let the company propose a solution
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Still awaiting my order also