Home Shopping Network
Reviews and Complaints
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$82.8K CLAIMED LOSSES
218 TOTAL REVIEWS
31.6K PAGE VIEWS
1 ISSUE RESOLVED
Home Shopping Network - Labeled package.
My concern is now you are labeling your boxes for marketing purposes hsn.com but you are forgetting why you are in this business. It is plus to order online for several reasons. Mine is convenience. I am at work and my package is waiting on the porch for any one to pick it up. Packages are left all time in our area this is not the problem. The problem is now your company decides to let everyone know that a new item is in the box from HSN. Can I order with a nonlabeled box. And why must I have to write at least 100 words in order to send this. This is ***.
Washington, District Of Columbia
Home Shopping Network - Boycott HSN
I had a problem with an item I bought from them, I returned it and they didn't want to give me my money back. So I filed disputes with the credit card company, and they stated if I did that, I wouldn't be able to order from them anymore. That is obviously true (I had heard other stories about this but they weren't confirmed); they must flag the address - my daughter has an account with them and tried to order from them and they refused to place the order to ship to our address! So sad that they have to be so petty about a consumer that's only protecting their rights under the law. And especially in this economy. If only the manufacturers they sell for knew of these practices - wonder what would happen then. We should all boycott HSN!
Home Shopping Network - HSN Complaints - Acer Netbook
I purchased an Acer Netbook, it turned out to be defective. I returned thru the USPS and HSN claims they never received it. Now fighting with them for my refund. Have filed several complaints from the BBB, Atty Gen Offices (FL, CA, TX), and with the USPS (postal inspector - mail theft). When I told HSN I was also disputing chrages with credit card company - they stated if I did so, I would not be allowed to shop with them anymore -how ridiculous is that statement? I also filed a complaint with Acer, as I feel that HSN's policy severely reflects on the brands they advertise and sell on their network.
I have been shopping with HSN for a year now. I felt I could trust them because the host would tell me that if we ever needed to return an item, just use UPS pre-paid slip and shipping is free? Yeah right! I just learned that they deduct your refund to pay off the...
Home Shopping Network - Hsn shopping network
I have ordered several times with this co. and have had rotten luck each time. I had ordered a computer with the assistance of a cust rep person and I chose to have 5 value payments but instead the company charged me the full amount causing me major problems with my bank and then would not help assit me and tried to pass me off stating it was a bank issue and that they could not do anything further. Wow and It is rent time too another major headache. These people do not care about there clients!!!!!!!!! I will never shop here again and I suggest that if you are in need of accuracy especially regarding your money BEWARE!!!!!!!!!!!
Home Shopping Network - HSN STOLE $200 FROM ME
I purchased a GPS system which I returned with insurance. I waited 1 month to be reimbursed and when I wasn't I called and they told me to track the package if it was insured and fax them the tracking information which I did that stated it was received in Atlanta Georgia two weeks after I mailed it. They reimbursed me 2 days later at which time I discarded all information on same. Then 1 and 1/2 month later I was sent a letter from HSH stating they had not received my return and they charged my debit card for the GPS that I did not have. I called and was told that they need a signature from Atlanta Georgia. I was told that Atlanta Georgia was one of their distributors. I told them then get your money from them, they have your package. Then a supervisor told me how sorry they were and they could do nothing!!!
East Brunswick, New Jersey
I won a computer for the birthday celabration through gateway JOE. there was a slight confusion and there was two people on the testimonial line at one time. I was told by gateway joe that I won a computer that they were giving away for HSN birthday celabration. He...
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