
Home Shopping Network
Reviews and Complaints
Home Shopping Network Reviews
Over 1 week waiting for return label on defective audiovox
Did not notify me they cancelled my order
Remote control loss of control
Do not order from them!!! They charge for return and exchange
BUYER BEWARE HSN
No reliable company big delays in urgent shipping lot of lies
HSN - Home Shopping Network
Poor customer servie / HSN shopping network
This is an update as requested per "Pissed Consumer" related to my HSN complaint. We never received an appology, or a phone call from anyone at HSN. However, that day I contacted my credit card company concerning the matter and they did not hesitate making sure a block was placed on my account before any charges were submitted.
An invesigation was done by my credit card company to validate my complaint, and the charges never appeared on my next statement.
Didn't send product for one order. Sent faulty products out twice.
HSN has done nothing
Promotional expiration information is included on the Welcome Guide. During the extended holiday return period (from 10/15/2012 to 12/21/2012) - not only can you return the item through 1/31/2013 - we also had the promotional period extended until this date 1/31/2013. We do provide a minimum of 60 days from th HSN order date to redeem the promotional airtime (usually purchases made after 12/1/2012 had 60 days to redeem)!
Unfortunately - if you are purchasing Xmas gifts very early - I do not recommend purchasing an item with promotional minutes unless you are planning to activate the service prior to the deadline.
The Simply Wireless website is not affiliated with HSN items and we do not advise customers to visit this site.
Thank you!
The Wireless Center
hsncare@***.com
HSN Customer Service is Terrible!!
HSN ripoff
HSN sold iPad as new and it wasn't
HSN did not honor there free one month boost mobile service
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It happens to me all the time. Customer service pretends that they never heard of this issue.
So bogus.
I have stock in comcast. I think I will go to the annual meeting and vent
This had made me so mad, I will never buy from HSN again.
I am blocking the station from my TV!
And my elderly grandmother poor thing, she can get out of it and you have to go fix her TV
i have the same complaint and the fcc does nothing 2 years this has been going on
I agree with the above complaint. This needs to be addressed but the FCC. Shopping channels should not be allowed to take over the remote.
Same happened for me on qvc via comcast. This is so wrong.
This has been happening to me and I don't even use HD. I've always been happy with Comcast until now, but this is so infuriating that I'm about to switch companies.
I have a friend who works there and I'm going to ask him to make it known that they're losing customers over this.
Appreciate the tip on the override.
This HSN channel "problem" has been happening to me also, but only when I am watching on my HD DVR box. All my other cable converter boxes are just fine and it does not happen with any other channels. this is not a "transmission" problem in any way, that is a lie by Comcast. What we have are is a case of collusion between Comcast and HSN and as a result the Consumer is screwed.
Some how, Comcast's or HSN's very own "Geek Squad's" have figured out a way to temporary disable the Viewer's ability to change channels via their cable box's remote control when ever they enter the channel number for HSN. There is no way is scam can be legal, at the very least it most be breaking some type of Consumer protection law and dare I say , could it be against our constitutional rights? They have taken away our freedom to chose the channels we want. Not that our founding fathers had the foresight to envision the creation of any type of electrical invention when they were writing the constitution.
I do plan on contacting the all levels of government and the contact all regulatory agencies and file my complains...We should all do this, so We can show Comcast and HSN that they can not be allowed to this. Is HSN that desperate for viewers?, that they need to "trap" unsuspecting members of the public, in hopes that they can be brain washed into buying *** that they sale on their channel.
Happens to our remote also. Thank you for the shortcut with the channel change button.
What a joke Comcast, you know you and HSN have a sweet little agreement going on.
The same thing happened to me when on HSN channel and when the notice shows on the tv screen press ok to order and you don't after about 10 min it locks the remote.
I called Comcast they didn't know why the box locked up but the guy told me to unplug the cable box from the wall and wait 10 sec. It works but you loose the info on the menu so your changing the channels blindly for up to 1/2 hr.
This is the 3rd time i it happened.
It doesnt happen on QVC. I will try the trick with the remote.
I don't think it's only HSN, I think Comcast is in on it. It has happened to me several times now. I'm going to contact the BBB because this seems illegal.