I purchased a Nextbook Tablet computer from HSN.com in March of 2012. Just after the 30-day mark, this product became non-functioning to the point that it can now only be used as a glorified alarm clock - the only thing it actually does reasonably well. Web browsing is unreliable, slow, and shuts down unpredictably, returning to the tablet's home screen. It does NOT run Android apps, but instead uses something called "GetJar", which offers only cut-rate apps, many of which don't even run on the tablet. You cannot use it to watch movies, and even the main function it is SUPPOSED to be used for - reading books - is nearly impossible. It doesn't support any of the major eBook formats - only its own, very limited library. Emails are another issue entirely. I have 3 email accounts I need to check regularly, and one of them has several hundred emails stored in folders outside the inbox. When I attempt to open my other 2 email accounts, they update normally - but this 3rd email account acts as if someone dumped the entire contents of those folders into the inbox - there are no recent emails, only pages and pages of old ones from the storage folders. I contacted HSN about returning this item, and was told that because I did not return it within 30 days, I would have to contact the manufacturer - NextbookUSA - and that "they'd be happy to help me at Nextbook". I asked about the FlexPay payments I was making on this item ($200) - and was told that I would have to continue paying them while I dealt with the return of the item. So I would be stuck paying for a non-functioning item. I checked the NextbookUSA website - and regarding returns, it said that they would only accept products purchased directly from their site - and only if returned within 15 days. (Are you kidding me?? That has to be the worst possible return policy I've ever seen, short of simply saying "no returns".) So, back to HSN, only to be told, yet again, that they were so sorry about my experience, but they couldn't take it back, and I would be responsible for the remaining payments - and that they hoped I would give them another opportunity to serve me. I don't think so. I'll buy from anywhere *but* HSN in the future. I did receive a follow-up email from someone else at HSN shortly ago, stating that my input was important and that they were forwarding it to the "appropriate department", but frankly, I don't hold out much hope for a solution - more likely just more emails telling me how sorry they are that they can't let me return the defective product they sold me that the product's own manufacturer won't provide support for.