Home Shopping Network Complaints and Reviews

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  • Customers like
    • Customer service1
    • Terms of my purchase1
  • Customers don't like
    • Product not as described2
    • Lacking refund1
    • Not returning my money1

  • Jun 24
  • Online Shopping
  • Online Order
  • 11
  • REVIEW RATING 4/5

I cannot believe what HSN has done, i lived with my cousin for a few months and moved but now i'm trying to make a purchase and i'm being told by HSN that i will not be able to place an order till my EX roommate clears an acct she has with them. OMG i feel an arbitration coming on....BEWARE PEOPLE HSN is not a credible company to do business with I've noticed it's all about the sale and money... Read more

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  • Jun 12
  • Laptops and Tablets
  • Dell Laptop
  • 2
  • 2
  • 112
  • REVIEW RATING 5/5

I ordered a computer from HSN on flexpay. I received a confirmation that my order was on its way. The next day, I was informed I did not qualify for flex pay and that they would return my down payment. They have not refunded my money, and when I contacted them they explained its nothing they could do. I am out of $140.00 and they will not contact my card company to straighten out the problem. I... Read more

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  • May 29
  • Luxury / Jewelry
  • Plainview, New York
  • Diamond Earrings
  • 15
  • REVIEW RATING 4/5

Ordered a Tracfone with free shipping. Previous to that I had ordered diamond earrings. HSN is using SurePost/UPS which is a total joke. It will take my order almost 2 weeks to get from FL to LI? That's absured! diamond earrings 10 days - and once you place your order just try and cancel it - you are not offered that option. Man, things must be really tough at HSN. My buying days there are... Read more

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  • May 11
  • Sport
  • Lebanon, Tennessee
  • Proform Exercise Bike
  • 20
  • REVIEW RATING 4/5

Purchased the Proform exercise bike on HSN after watching the presentation. When I got it home and set it up, the manual states that the progress meter was only in kilometers not miles. I called Proform and they said this particular model's meter cannot be converted to miles. What? HSN hosts never said a word about this. I bet they probably did not know this either. The host also stated that the... Read more

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I ordered and paid for the Keith Urban guitar package and received everything but the chord chart. Called to get it and was told my only option was to re-package the whole thing and send it back.. Why can't you folks just send me that chord chart? Add comment

I did not work If anything it made more hair grow. I am very, very dissappointed. I paid way to much money for this piece of *** The only. Thing good was the buffers. Would like some buffers Should be free since you make people pay so much for a product that does not work Add comment

  • Apr 02
  • Luxury / Jewelry
  • Atlanta, Georgia
  • Gold Monogram Necklace
  • 29
  • REVIEW RATING 4/5

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT WAS WAFFER THIN, THIN FLIMSY CHAIN LOOKED LIKE SOMETHING FROM A DOLLAR STORE AND IT WAS ONLY GOLD FILLED AND THEY DO NOT EXPLAIN THEY WONT TAKE BACK THESE PRODUCTS BACK IF THEY ARE NOT UP TO CUSTOMERS EXPECTATIONS, THIS IS CLEARLY A RIPOFF AND I CANCELLED MY ACCOUNT, I WILL NEVER... Read more

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  • Mar 13
  • Luxury / Jewelry
  • Totowa, New Jersey
  • Necklace
  • 54
  • REVIEW RATING 3/5

I am a new customer of HSN and I bought from them couple of items which I liked on their website. However, for some reason I returned some items which did not meet my expectations e.g. the jeans (NYDJ) did not fit (too loose). the necklace was too big in actual as compared to the picture on the website, another necklace broke right away as soon as I tried to put it on, and the bracelets were... Read more

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  • Mar 04
  • Diets and Training
  • New York, New York
  • Workout Dvd
  • 35
  • REVIEW RATING 4/5

Following the infomercials on the Home Shopping Network, I ordered "The 21 days Fix." ($62) The main reason why I ordered this product was because it was featured to come with color coded portion boxes, the core of the diet, which was novel and useful. All I received was a diet book and 5 DVDs for workouts, but no portion boxes, which apparently I have to buy myself, wasting more time and money. ... Read more

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  • Feb 14
  • Shopping
  • Mountain View, California
  • Account
  • 65
  • REVIEW RATING 4/5

I have been an HSN customer for quite awhile. Only one issue since i had become a customer and everything had been fine since. It was only about 6 months ago however that i opened an HSN credit card. Well, no longer will i be a customer. Today, my roomate attempted to place an order with HSN she was asked if she knew me and was told no one at our address was allowed to place any orders until an... Read more

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