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Home Shopping Network

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33 complaints

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Home Shopping Network is a global multichannel company that was founded in 1977. The company is headquartered in St.Petersburg, Florida. Home Shopping Network is a wholly owned subsidiary of IAC. Home Shopping Network specializes in retail. The company offers several categories of products that include beauty products, jewelry, home products, lifestyle products, fashion products, and consumer electronics. Home Shopping Network sells products from different brand names such as Sephora, Canon, Hunter, Reebok, Olympus, Epson, Fuji, Kodak, Samsung, Gateway, General Electrics, JVC, Sharp.

Besides, Home Shopping Network features products from its private brands such as Signature Club, Andrew Lessman Vitamins and so much more. Please try to contact Home Shopping Network Customer Service directly prior to posting any complaints on this site.

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Thegoodb...
Home Shopping Network - HSN Back Orders

This is the second time I ordered Andrew Lessmans Vitamins on HSN only to have them back ordered. They don't contact you about the back order they just don't ship them. I never had...

#292401
Jan 27, 2012
5

Anonymous
Home Shopping Network - GOOD BYE HSN- Quality & Customer Service are NOT THERE!

After shopping with HSN for the last 6 years and spending well over $15K with them, I'm fed up with poor quality, poor fit and now, a pattern of loose stones in rings and poor ...

#288735
Jan 12, 2012
71

Cwestlak
Home Shopping Network - HSN does not care if your product does not last a year

We purchased a 60" Misubushi TV last year the picture went out already and we have not used it very much because we have a TV in our bedroom the sound also is in and out So now we...

#281174
Dec 13, 2011
95

Anonymous
Home Shopping Network - HSN does not care if your product does not last a year

We purchased a 60" Misubushi TV last year the picture went out already and we have not used it very much because we have a TV in our bedroom the sound also is in and out So now we...

#281172
Dec 13, 2011
110

Anonymous
Home Shopping Network - Christmas Disaster because of HSN

I ordered 25 different gifts worth about $2000. I filled out each one seperate. I filled out a gift notification form. Many of the gifts went out before I found out that no gift...

#280118
Dec 08, 2011
164

Anonymous
Home Shopping Network - HSN banned me from ordering because of what was categorized as a high return rate

How can an individual be banned legally from placing orders from a company that has a 30 day return policy on products that the customer is not satisfied with ??? Products that I ...

#279291
Dec 05, 2011
169

Anonymous
Home Shopping Network - Bad Customer Service!

Two weeks ago I ordered the Toshiba Thrive after viewing it on hsn TV. I placed my order pretty easily. One week later I called the customer service dept. To confirm a delivery dat...

#276920
Nov 23, 2011
188

Anonymous
Home Shopping Network - HSN charge card

Contacting their charge card company is a nightmare! It was the most difficult time I have ever experienced attempting to speak to a person. Their automated phone service did not ...

#275861
Nov 18, 2011
146

Anonymous
Home Shopping Network - Hsn (expired) bull lony

Hello Just wanted to take a whirl with being a first time buyer at hsn and purchased a flip cam, so i googeled "hsn.com discount first time customer" and the top res...

#248971
Jul 14, 2011
380

Sanchita...
Home Shopping Network - Hsn sucks

I returned few items back t o HSN and they still did not refund my money amounting to 902.55. And because it was purchased through HSN credit card issued by the world financial cap...

#247272
Jul 06, 2011
297

Patiboir
Home Shopping Network - HSN.COM SUCKS!

I order a comuper three weeks prior to my complaint, it was estimated delivery on a friday. Took friday off. Called hsn.com they said it will come on saturday, called later, the sa...

#243465
Jun 15, 2011
525

Sanchita...
Home Shopping Network - HSN scamed me

I buy 10-12 items per day and have to return b'cause of defects or poor packing,wrong item send.They would not refund my money.Instead if you complain,they would block your addres...

#233527
Apr 21, 2011
385

Abubbasg...
Home Shopping Network - I ordered Nook Color and was totally dissatisfied with the Apps available.

HSN compared the Nook Color to the Apple Ipad, but it is nothing like the Ipad so I called HSN to find out how to send it back. I called HSN and they told me to pull off the label...

#231618
Apr 10, 2011
565

1madashell
Home Shopping Network - Sold new tv with 5 yr old guts very pissed

Home shopping network what a bunch of greedy people. daughter got flat screen from them for xmas 2weeks later the inside screen cracked big the man came to fix it and said the guts...

#227311
Mar 17, 2011
451

Sherewb
Home Shopping Network - Inadequate customer service

I ordered a computer on Christmas Day via online (had to due to customer service wasn't there). The estimated delivery date was Jan 6th. I kept checking my account online to see ...

#214903
Jan 05, 2011
504

Zannarem
Home Shopping Network - HSN Gateway Laptops

I purchased 2 Gateway Laptops and opened an HSN account to do so. As a single income parent with 2 teenagers, this purchase wasn't taken lightly. I specifically bought these fo...

#212382
Dec 19, 2010
725

J2010jus...
Home Shopping Network - HSN does not honor ads for flex pay

I ordered a tv and placed it on my cc with the 4 payment flex payment option. I had more than enough credit available. I noticed two days later that the same item was now only avai...

#210049
Dec 04, 2010
1233

Hsn_sux
Home Shopping Network - HSN=FRAUD!!!!!!

My order cancelled several times. Several Supervisors gave me several different reasons WHY....they all claimed to fix the problem and still my order gets cancelled even though my ...

#201930
Oct 09, 2010
685

Anonymous
Home Shopping Network - Hsn shopping network

I recently received a letter for home shopping network informing me. that because 1 have returned to many items they will no longer allow me to buy from them, if i continue this pr...

#187249
Jun 25, 2010
409

Dmgural
Home Shopping Network - HSN does not care about doing the right thing, and steals money from its consumers.

2 big issues in the last 2 years. 1) purchased an elliptical machine-does not work, totally defective, fell on me, and they will not take it back and will not refund me and...

#186865
Jun 22, 2010
375

Byroni10
Home Shopping Network - HSN blocked my address from placing an order

I am unable to order any items from HSN because my address has been blocked from ordering. Apparently someone else at this address owes HSN a lot of money, and it is their policy ...

#171097
Feb 12, 2010
827

Roseanti...
Home Shopping Network - HSN Credit Card practices

You know all those credit card statements you get in the mail that say, "Save time and a stamp- pay online"? You may want to think twice about paying your HSN card online.

#171056
Feb 12, 2010
1986

Anonymous
Home Shopping Network does not deliver on the goods, stuff always missing from orders.

I have order a very expensive sewing machine and a YouDo machine both were delivered twice with missing or stolen parts. They really have a problem with people who work for them ta...

#171036
Feb 11, 2010
397

KathyUnh...
Home Shopping Network - HSN is Not Trustworthy

Their freight carrier (Old Dominion Freight Line Incorporated) refused to carry a 200 lb treadmill into my home when they called to schedule a delivery per the agreement w/ HSN, sa...

#170806
Feb 10, 2010
640

Artemis2...
Home Shopping Network - HSN Is Not an Honest Retailer

HSN claims to want customers' honest opinions about their products, yet if you do give an honest opinion about a product, and in particular, Green Pans, they will delete all re...

#170764
Feb 10, 2010
478

Hallgirl
Home Shopping Network - Stay away from HSN

It's been years since I ordered anything from HSN but I updated my info and ordered a dress. The dress did not arrive. I contacted HSN who insisted it was delivered. I contac...

#168493
Jan 21, 2010
677

Anonymous
Home Shopping Network - Labeled package.

My concern is now you are labeling your boxes for marketing purposes hsn.com but you are forgetting why you are in this business. It is plus to order online for several reasons. ...

#167259
Jan 10, 2010
386

BLITZEN
Home Shopping Network - Boycott HSN

I had a problem with an item I bought from them, I returned it and they didn't want to give me my money back. So I filed disputes with the credit card company, and they stated if ...

#156506
Sep 03, 2009
460

BLITZEN
Home Shopping Network - HSN Complaints - Acer Netbook

I purchased an Acer Netbook, it turned out to be defective. I returned thru the USPS and HSN claims they never received it. Now fighting with them for my refund. Have filed seve...

#155373
Aug 18, 2009
2169

Anonymous
Home Shopping Network - HSN pre-paid

I have been shopping with HSN for a year now. I felt I could trust them because the host would tell me that if we ever needed to return an item, just use UPS pre-paid slip and ship...

#151321
Jul 21, 2009
484
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Related Information

Shopping
All markets consist of two major components: retailers and consumers. These people sell and buy different goods, for example appliances, cosmetics, electronics, entertainment, and furniture, or services, wireless, satellite connection, pedicure, and the like. Consumers refer to individuals or households who use generated goods and services. In order to maintain the balance on the market consumers have to be satisfied. Consumers are the moving forces of every market. They determine what product is to be manufactured, set the demand on this or that type of goods, define the trends in the sphere, as well as cause the changes on the market. Consumers are people who accept the manufactured goods in exchange for something worthy, at the present time, - for the money. Today, in the world of incredible competition consumers are kept satisfied. A retailer who loses its client will not survive. That is why consumers are like warning signs. If the quality of goods and services worsens, the warning signs come in form of complaints and negative feedbacks.

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