Home Shopping Network Complaints and Reviews

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  • Customers like
    • Customer service1
    • Terms of my purchase1
  • Customers don't like
    • Product not as described3
    • Lacking refund2
    • Not returning my money1

  • Aug 04
  • Furniture and Decor
  • Keene, New Hampshire
  • Pub Table
  • 19
  • REVIEW RATING 4/5

I am writing this letter to express my disappointment with a recent purchase on your online store. I ordered a beautiful table from you website. It arrived on Friday July 31, 2015. As my significant other was taking the table out of the packing box the table its self has a huge chuck taken out of the corner, this ruins the whole table. I would hope that this is simply a one-time thing, as I do... Read more

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  • Aug 01
  • Appliances and Electronics
  • Austin, Texas
  • Swipe Smartwatch
  • 11
  • REVIEW RATING 4/5

I order 2 products over a month ago in same order. 1 came and 1 never did. They followed up with replacement order that again never came. Each time UPS tracking says it was delivered but I never got. 20 other orders have had no problems, but this one twice has problem. HSN says too bad, not their policy to believe me only concession is to give me chance to reorder at same price. SWIPE Watch... Read more

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  • Jul 30
  • Furniture and Decor
  • Southampton Township, New Jersey
  • Concierge Collection Sheets
  • 73
  • REVIEW RATING 5/5

I ordered the two pack set of sheets by Concierge Collection from HSN. When I received them, one set had bed bug blood staines all over it. Sent them back to HSN, very upset. I solved them back in the box, cleaned the area where there was any contact from the sheets. Then I had to take to the post office to return them. All the time freaking out if there were any live bugs. How can this happen?... Read more

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  • Jul 21
  • Luxury / Jewelry
  • Chico, California
  • Heidi Daus Ring
  • 7
  • REVIEW RATING 4/5

I purchased a really lovely antique style ring from the Heidi Daus collection on hsn nearly 2 years ago,which i wear a lot.Unfortunately when i wear it lately it turns my finger green!?? I've tried cleaning & polishing it but it still does the same thing. So now what can i do about it?? Needless to say,it is one of my favorite rings and i am extremely disappointed with this recent 'turn of... Read more

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  • Jun 24
  • Online Shopping
  • Online Order
  • 33
  • REVIEW RATING 4/5

I cannot believe what HSN has done, i lived with my cousin for a few months and moved but now i'm trying to make a purchase and i'm being told by HSN that i will not be able to place an order till my EX roommate clears an acct she has with them. OMG i feel an arbitration coming on....BEWARE PEOPLE HSN is not a credible company to do business with I've noticed it's all about the sale and money... Read more

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  • Jun 12
  • Laptops and Tablets
  • Dell Laptop
  • 2
  • 2
  • 143
  • REVIEW RATING 5/5

I ordered a computer from HSN on flexpay. I received a confirmation that my order was on its way. The next day, I was informed I did not qualify for flex pay and that they would return my down payment. They have not refunded my money, and when I contacted them they explained its nothing they could do. I am out of $140.00 and they will not contact my card company to straighten out the problem. I... Read more

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  • May 29
  • Luxury / Jewelry
  • Plainview, New York
  • Diamond Earrings
  • 24
  • REVIEW RATING 4/5

Ordered a Tracfone with free shipping. Previous to that I had ordered diamond earrings. HSN is using SurePost/UPS which is a total joke. It will take my order almost 2 weeks to get from FL to LI? That's absured! diamond earrings 10 days - and once you place your order just try and cancel it - you are not offered that option. Man, things must be really tough at HSN. My buying days there are... Read more

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  • May 11
  • Sport
  • Lebanon, Tennessee
  • Proform Exercise Bike
  • 25
  • REVIEW RATING 4/5

Purchased the Proform exercise bike on HSN after watching the presentation. When I got it home and set it up, the manual states that the progress meter was only in kilometers not miles. I called Proform and they said this particular model's meter cannot be converted to miles. What? HSN hosts never said a word about this. I bet they probably did not know this either. The host also stated that the... Read more

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I ordered and paid for the Keith Urban guitar package and received everything but the chord chart. Called to get it and was told my only option was to re-package the whole thing and send it back.. Why can't you folks just send me that chord chart? Add comment

I did not work If anything it made more hair grow. I am very, very dissappointed. I paid way to much money for this piece of *** The only. Thing good was the buffers. Would like some buffers Should be free since you make people pay so much for a product that does not work Add comment

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